Business Function Group Operations enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group Operations, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels. About the role The Channel R&M Officer (Pre-Processing) plays a vital role in ensuring the smooth onboarding of new users. This involves pre-processing applications, verifying information, and ensuring compliance with internal bank policies and regulatory requirements. Responsibilities * Review and verify application forms and supporting documentation for completeness and accuracy. * Perform signature verification against authorized mandates. * Validate data entered on forms and ensure consistency across documents. * Conduct necessary screening checks as required by policy and regulation. * Update internal systems with document status and relevant information. * Respond to inquiries and follow up on pending items in a timely and accurate manner. * Maintain and update application tracking spreadsheets. * Participate in process improvement initiatives and contribute to team goals. * Undertake other duties as assigned or required for operational needs. Key Performance Indicators * Meeting or exceeding established cut-off times and Service Level Agreements (SLAs). * Maintaining 100% accuracy in data entry and verification processes. * Providing timely and accurate responses to inquiries and requests. Requirements Diploma/degree holder, ideally with relevant KYC experience in banking operations. Excellent communication and interpersonal skills. Strong attention to detail and accuracy. Ability to work independently and as part of a team. Proficiency in Microsoft Office Suite (Word, Excel, Access). Competent understanding internet security best practices. Prior experience in pre-processing, signature verification, or compliance checks is highly desirable. Apply Now We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognizes your achievements. Location: DBS Asia Hub Job: Operations Schedule: Regular Employee Status: Full time DBS is more than a bank — we're shaping the future of finance and communities. With innovation at our core and impact in our DNA, we go beyond banking to build careers, relationships, and a better world. DBS is a leading financial services group in Asia with a presence in 19 markets. Headquartered and listed in Singapore, DBS is in the three key Asian axes of growth: Greater China, Southeast Asia and South Asia. Recognised for its global leadership, DBS has been named “World’s Best Bank” by Global Finance, “World’s Best Bank” by Euromoney and “Global Bank of the Year” by The Banker. The bank is at the forefront of leveraging digital technology to shape the future of banking, having been named “World’s Best Digital Bank” by Euromoney and the world’s “Most Innovative in Digital Banking” by The Banker. In addition, DBS has been accorded the “Safest Bank in Asia” award by Global Finance for 15 consecutive years from 2009 to 2023. DBS provides a full range of services in consumer, SME and corporate banking. As a bank born and bred in Asia, DBS understands the intricacies of doing business in the region’s most dynamic markets and is committed to building lasting relationships with customers. With its extensive network of operations in Asia and emphasis on engaging and empowering its staff, DBS presents exciting career opportunities.

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