At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world. This position reports to: Service Quality Manager __ Your role and responsibilities You will have the opportunity to support the deployment of the quality strategy for a local organizational unit, including quality culture, systems, tools, and competent teams with the aim to achieve and exceed customer expectations, while ensuring sustainable operations. Each day, you will assist the organization in achieving the right mix of prevention, continuous improvement, robust root cause analysis, quick response, and sustainable solutions to problems. You will also showcase your expertise by collaborating with local functions that impact the quality results to reach the targets for the organizational unit and aim for world-class performance. Work model for the role is: #LI-Onsite located in Dalmine plant. In this role, you’ll help run what runs the world by taking on meaningful work that drives real impact, as you will be accountable for: Conducting test protocols, as assigned, to ensure products, systems, or software meet specified requirements and customer expectations in incoming, manufacturing, factory test labs, or final inspection quality, including internal testing routine and Factory Acceptance Testing (F.A.T.) as applicable. Supporting quality control needs and activities for supplier quality, production quality, testing and validation, and engineering, as applicable in the local organization. Collecting, recording, and evaluating data to be interpreted according to the internal ABB specifications, customer norms, and applicable national and/or global standards while maintaining a high level of integrity. Facilitating resolution of customer cases by following a robust root cause analysis and implementing preventive and corrective actions. Qualifications for the role You hold at least 4 years of experience in Quality roles. You hold a technical Diploma, bachelor degree would be considered a plus. Ability to demonstrate your experience in the LV/MV electromechanical market. You are passionate about collaborative, solution-focused approach. With strong written and spoken communication skills. Extensive knowledge of quality tools, KPIs, digital skills and electrical testing procedure. You are at ease communicating in Italian and English, both written and spoken. What's in it for you? Compensation Package As part of our commitment to transparency, we want to share the compensation details for this position: Applicable CBA: Metalmeccanico Minimum annual salary: € 36.000,00 Variable Pay: Eligible for Company Productivity Bonus The offer will be tailored based on your role location, experience, skills and qualifications, internal market positioning and alignment with ABB internal standards. Benefits as per policy Flexible working hours, hybrid work options, and a strong focus on work-life integration and Wellbeing support for employees and their families. Welfare plan with a wide range of personalized services, Canteen provided. More about us ABB's Service Division partners with our customers to improve the availability, reliability, predictability and sustainability of electrical products and installations. The Division’s extensive service portfolio offers product care, modernization, and advisory services to improve performance, extend equipment lifetime and deliver new levels of operational and sustainable efficiency. We help customers keep resources in use for as long as possible, extracting the maximum value from them, and then recovering and regenerating products and materials at the end of their useful life. Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences. Ready to make an impact? Apply today or visit https://www.abb.com to learn more about the impact of our solutions across the globe. Why ABB Working at ABB gives you the opportunity to contribute to a healthier and more prosperous world. Add to your story by joining a passionate team, focused on pushing the boundaries of technology to drive performance, shape new business models and find new ways of working that benefit our customers, partners and society. We want you to be proud of being part of ABB. We care At ABB, we care about our people and their stories. We create safe, fair, equitable and inclusive working environments in which our people can succeed and develop, regardless of gender, ethnicity, sexual orientation or cultural, religious or social background. Diverse teams make us stronger. ABB is also committed to a high standard of integrity in everything we do. We grow We help our people succeed and develop, and we empower them to create their own careers at ABB. Our benefits, reward and development programs encompass a wide array of offerings. How to apply Do you want to shape the future, together with us? 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