We are looking for a Social Media Executive to join our team over here in Harrods. The Social Media Executive at Harrods plays a key role in orchestrating a seamless and engaging customer experience across social media About the Role The Social Media Executive will support the implementation and operations across the channels, with an emphasis on planning, scheduling and reporting across social content. As a key contact for social media, the wider Marketing team, Media and Creative teams, you’ll marry reporting with channel planning and supporting with content calendars, ensuring timely delivery and publishing of content, and staying in the loop of key campaigns, activations and brand partnerships Job Responsibilities; Reviewing content for accuracy and alignment to brief & brand governance before go-lives Support the Community Manager with in-platform community management to guidelines Work with teams on pulling wider reports, and ensuring the correct analytics are in place at the beginning of a project Ensuring the timely delivery of reports to wider teams About You The ideal candidate will have experience in social media operations and reporting, with a strong understanding of social media channels, analytics tools, and performance measurement. Highly organised and an excellent communicator, you can effectively manage multiple projects, prioritise competing demands, and consistently deliver high-quality work within tight deadlines. Detail-oriented and proactive, you thrive in fast-paced, dynamic environments and are passionate about driving continuous improvement and agile ways of working. You have the ability to influence change across teams while maintaining a focus on results. Experience within the luxury or retail sector is desirable, demonstrating your ability to succeed and deliver impact in highly competitive markets. About Us Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences. Our Promise to You Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business. Uniquely You Whilst our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. If you can demonstrate the majority of skills and strong experience to thrive in this role, we would encourage you to apply. At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional. If you want to know more about life at Harrods, search #TogetherHarrods on LinkedIn, or follow us on Instagram @togetherharrods. Additional Information: Time Type: Permanent Department: Social Media (Shelan Kafoor) As one of the world’s most prestigious brands, and a highly sought-after employer within luxury retail, we aim to provide a working environment in which we can exceed both our customers’ expectations and the expectations of each other. To maintain our high standards, we invest as heavily in our people as we do in our products and store. As well as offering an unforgettable experience for our customers, we offer an exciting, challenging and motivating environment for our employees. We demonstrate how we value our team through an extensive pay and benefits package, as well as through a number of programmes that reward and recognise employees for exceptional performance. Our employees can also accelerate their careers through opportunities to work with talented people, development training, and chances to raise their profile in the luxury retail sector.

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