Summary: Performs venipuncture and capillary punctures in an Inpatient setting. Proficient in phlebotomy, specimen requirements and handling, as well as skills in computer functions necessary for patient identification and management of test orders. Works with supervision. In all communications, treats all contacts with respect and collaboration, consistent with Department of Pathology Cultural Compass and Service Promise. Job Responsibilities: 1) Safety. Demonstrates skills/knowledge to: appropriately dispose of bio-hazardous waste; evaluate and handle difficult patient situations (combative, uncooperative, fainting, seizures, excessive bleeding, other patient complications, etc.); use various barrier precaution procedures; appropriately use equipment; and tasks related to safety record keeping. Essential staff in Plan D 2) Technical. Demonstrates skills/knowledge to: accurately identify patients and label specimens; provide age related care; select appropriate site, assessing vein size, location and position of veins for vascular access and performance of venipuncture; basic specimen collection, processing and handling; capillary punctures; calculate minimum specimen requirements; procedures for combining orders, redraws, line draw in order to provide optimal care; specimen prioritization/handling procedures and regulations/procedures for transporting in a manner appropriate to maintain specimen integrity by utilizing the pneumatic tube and /or by walking specimens to the lab; equipment maintenance. Proficient in troubleshooting and problem solving. 3) Work Relationship. Demonstrates: excellent communication, teamwork and customer service skills to work independently and in team environment; excellent client relationships on nursing units; appropriate interaction with nurses and physicians in making specimen collection decisions. 4) Information Technology. Displays skills/knowledge in use of basic computer functions/applications, Ex: password, logoff, e-mail; test ordering, standing and future order applications. Appropriately uses, maintains and safeguards beepers and CLM, cellphones and other electronic devices (as applicable). 5) Clerical. Demonstrates ability to secure signatures and complete forms required to meet compliance regulations; complete tasks related to record keeping; print and deliver reports; order and maintain inventory; perform other clerical duties including copying, faxing, stocking and maintaining supplies. 6) Additional duties. Proficient in Sunquest ordering/cancelling and CLM, to include consolidation of orders to avoid additional needle sticks. Proficient at identifying lines and other conditions that make arm unsuitable for venipuncture. Works in adult psych unit/learns to evaluate. Organizes and prioritizes work in high volume, complex work environment, with diverse population, during Code Blue and with Rapid Response units. Required Work Experience: 1) 12 months experience working as a phlebotomist with demonstrated ability to work independently Preferred Work Experience: 1) None required Skills and Competencies: 1) Proficiency in phlebotomy, specimen handling acquired through experience Note: The compensation range(s) in the table below represent the base salaries for all positions at a given grade across the health system. Typically, a new hire can expect a starting salary somewhere in the lower part of the range. Actual salaries may vary by position and will be determined based on the candidate's relevant experience. No employee will be paid below the minimum of the range. Pay ranges are listed as hourly for non-exempt employees and based on assumed full time commitment for exempt employees. Minimum - Midpoint - Maximum $20.79 - $23.90 - $28.08 Baystate Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, ancestry, age, genetic information, disability, or protected veteran status. About Baystate Health Baystate Health is a not-for-profit, integrated healthcare system with hospitals, physician practices, a health plan and more serving over 800,000 people throughout western New England. Baystate Health is the safety net provider in Western Massachusetts. With roots dating to the founding of Springfield Hospital in 1883, Baystate Health has been providing high-quality, compassionate and accessible care in the Pioneer Valley for more than 140 years and continues to be a pillar of its community - rooted here, serving here, and helping generations thrive here. With a focus on advancing health for all, Baystate is not only a keystone of the region, it is a national leader in health care. Learn more at BaystateHealth.Org The ever-growing health system includes six Massachusetts hospitals: Baystate Medical Center in Springfield Baystate Children’s Hospital (located at Baystate Medical Center) Baystate Franklin Medical Center in Greenfield Baystate Wing Hospital in Palmer Baystate Noble Hospital in Westfield Baystate Mercy Hospital in Springfield

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