As an Area Manager, your main focus will be to lead and develop a group of stores in close alignment with store managers to deliver strong business results, ensure best-in-class store experience, practice strong leadership and ensure operational excellence in alignment with global values and long-term ambition.
This on-site role reports into our Sales Region Manager, and is a field-based position aligned with your geographic Area responsibility.
A Day in the Life
Working at H&M means no two days are ever the same, but a typical day will include the following responsibilities*
- Lead, coach, and inspire store teams to reach sales and profit goals
- Recruit, develop, and secure succession for future store leaders with support of MAKI tool
- Ensure all stores follow H&M standards, routines, and policies
- Be the main contact for store escalations and problem-solving
- Be accountable for financial targets
- Monitor results and act on KPIs to improve performance
- Drive local sales and commercial activities while aligning with global strategies
- Oversee rollouts of new store concepts, campaigns, and initiatives
- Work closely with other functions (HR, Expansion, Tech, Visual) for smooth operations
- Minimize Reductions, Scraping & Shrinkage
- Support sustainability actions in line with H&M goals
- Promote H&M values and create an inclusive workplace
Who You Are:
- Bachelor’s degree in Business, Retail, or similar (or equivalent experience)
- 5+ years in multi-store retail management
- Strong leadership skills with experience in coaching and developing teams
- Commercial mindset with ability to analyze and act on KPIs
- Experience ensuring compliance and operational standards
- Ability to lead change, e.g., new store openings or rollouts
- Strong communication and collaboration skills
- Comfortable with retail systems and digital tools
Why You’ll Love Working at H&M
- We value diverse backgrounds, including but not limited to race, ethnicity, gender, age, religion, sexual orientation, and disability
- We pride ourselves on being a values-driven organization, guided by our 7 unique values that have been part of our success story for over 75 years
- You’ll have access to our Colleague Resource Groups (CRGs) to find community and networking opportunities among colleagues
- We are an inclusive company where you’re encouraged to be yourself at work
- You will have access to a large global talent community, where career growth and aspirations have no limits
- You’ll be able to express your personal style with our employee discount at H&M, & Other Stories, and COS
Compensation: expected base salary range is $123,000- $141,480
EEOC Code: SLS
Pay Status: Salaried, Exempt
*This job posting highlights the most critical responsibilities and requirements of the job and is not all-inclusive. There may be additional duties, and responsibilities assigned for this job at the company’s discretion.
**H&M, in good faith, has assessed this posted range of compensation as the accurate range for this role and location at the time of this posting. H&M may ultimately pay more or less than the posted range depending on candidate qualifications. This range may be modified in the future.
We are committed to providing reasonable accommodations for applicants with disabilities. If you require assistance or accommodation during the application or interview process, please contact us at https://hm.ethicspoint.com, and use Ask a Question.
Benefits:
We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP. You can read more about our H&M Incentive Program here.
In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries.
We offer: 25% Staff Discount - Medical, Pharmacy Vision and Dental Coverage – Employee Assistance Program - Vacation, Wellness, Holiday and Parental Pay – 401K – Commuter Benefits, Health and Dependent Care FSA. Plus, additional Voluntary Benefits.
Inclusion & Diversity:
H&M is a part of H&M Group. At H&M Group, we’re determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence all diversity dimensions are taken into consideration in our recruitment process.
We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often contain information that easily can trigger unintentional biases.
Company Description:
H&M is a fashion brand that offers the latest styles and inspiration, from fashion pieces and unique designer collaborations to affordable wardrobe essentials. Our business idea is fashion & quality at the best price in a sustainable way. Learn more about H&M here.