COMPANY OVERVIEW At Valor, we are passionate Hotelitarians—driven, detail-obsessed professionals who go beyond service to deliver true hospitality. With a global perspective and a commitment to thoughtful hospitality and sustainable dining, we bring enthusiasm, creativity, and local flair to every property we support. We seek individuals who value relationships, embrace high standards, and create meaningful experiences for guests, teams, and owners alike. If you’re someone who notices the little things and strives to make a lasting impact, you’ll thrive here. Please visit http://www.valorhospitality.com to learn more about our existing hotels, other exciting job opportunities and our company. POSITION PROFILE Search for, respond to and handle any security problems, issues, concerns and disaster emergency situations in accordance with all policies, procedures and regulations to ensure the safety & security of the hotel's assets, guests, and associates. ESSENTIAL RESPONSIBILTIES Patrol all areas of the hotel property including outside parking lots. Note, search for, handle and report any unusual circumstances, safety violations, car theft, destruction and/or suspicious or undesirable persons and escort off property, if necessary. Document a concise security report on a daily log including incidents of theft, accidents and safety violations. Complete the necessary security forms to document losses of property or personal injury to guest or associate. Conduct investigations of security incidents. Maintain familiarity of all hotel disaster and emergency policies, procedures and regulations; respond immediately to emergency alarms or calls for help, determine course of action, notify appropriate authorities and perform first aid and CPR as needed. Maintain security of hotel key system; issue and receive keys. Escort and witness cash handling transitions as needed. Assist in shipping and receiving operations. Enforce the `No Solicitation Policy' of the hotel. REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES Strong knowledge of hotel layout and life safety systems. Ability to perform physical tasks such as walking, standing, and potentially lifting objects. Proficiency in using computers for report writing and data entry. Excellent communication, problem-solving, and de-escalation skills. High school diploma or equivalent is often required. Communicate information, respond to question, and provide directions and hotel services to guests, vendors, staff member and management. PHYSICAL DEMANDS Ability to stand for extended periods of time. Ability to walk the property in inclement weather Lift, pull, push, bend, and move items to support the hotel and outlets BENEFITS PACKAGE Competitive Salary Daily Pay! Team Member Hotel Discount Program Uniforms Provided for most positions Benefits - Health, Dental, Vision, Life Insurance, and other supplemental options Paid PTO 401k with employer match Food and Beverage Discounts Tuition Reimbursement If you think you bring the ideal blend of skills, attitude and teamwork, sprinkled with a love for natural beauty and the resort life, this could be the perfect home for you! Are you passionate and creative with a desire to grow? Let’s talk! Click here to learn more about what makes Cloudland at McLemore Resort a one-of-a-kind in experience in the Southeast! We are a global hospitality management company who partner with internationally renowned brands to deliver the full commercial potential of our hotels. Here in the US, we operate 25 properties and have ambitious development and growth plans. Our mission to go beyond hospitality by creating memorable experiences and lasting connections with our guests. It's our uncomprising passion for outstanding service that makes us who we are. At the core of this philosophy is our people. Our culture runs on passion, enthusiasm and fun. We love what we do! We set the bar high and we are relentless in our pursuit to re-define hospitality.

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