Bask is the best telehealth platform on the market. Our mission is to empower entrepreneurs and businesses to launch a DTC telemedicine company quickly and easily, abstracting away the complexities of the industry into an easy-to-use platform. With hundreds of features to meet the unique needs of telehealth, we put all the tools in our customers' hands for success. We are a rapidly growing startup, and we work with care and intention to create a high-performance company with the following in mind:
- Speed Wins. Make decisions, move quickly, and know that if things go wrong, it's okay for you and the company.
- Intuition, Then Data. We're a data-driven company. We start with our instincts and then use data to validate our decisions and improve.
- Miles, Not Inches. Thinking small is a self-fulfilling prophecy. Favor bold ideas over incremental changes.
- Customer-Obsession. We are obsessed with helping all our customers launch multi-billion-dollar companies with ease. We accomplish this by knowing our customers incredibly well and finding ways to make their businesses better.
- Ownership & Accountability, together. We embody a culture of extreme ownership, accountability, and teamwork. We count on every team member to take responsibility for their work, embrace a proactive mindset to overcome challenges, and work together to achieve our collective success.
A look into the day to day:
- Building and updating pricing models for Bask's pharmacy products, from medication and fulfillment costs to service fees
- Watching drug acquisition and supplier costs, and flagging margin impact before it hits revenue
- Answering pricing questions from sales, pharmacy ops, and customers, and turning them into clear recommendations
We're Looking For
A self-starter who loves numbers and knows how pricing drives a business. You take pride in getting the details right and explaining what they mean. You think outside of the box, excel at creative problem-solving, and are comfortable taking on projects that you have potentially never done before! You are a people-person: curious, self-aware, low ego, and extremely positive. You are comfortable working in a small collaborative team where you'll wear many hats. You are passionate and proficient in written and spoken communications.
Revenue Operations at Bask Health is AI-first and customer-obsessed. Work starts in an LLM to clarify intent and context, moves into research and analysis, is validated against real cost, margin, and customer data, and is continuously refined as we learn. AI and self-serve research are default parts of the workflow, not side experiments.
We are looking for Revenue Operations people who take full ownership of pricing, treat AI as a real collaborator, and care deeply about getting the numbers right for our customers and their patients.
What You'll Do
- Work AI-first: Use LLMs as your starting point to build models, structure pricing problems, and draft analysis. Apply your own judgment to check the output and make it decision-ready.
- Validate with real data and real customers: Test pricing assumptions against actual costs, margins, and customer behavior. Use what you learn to improve pricing before issues become patterns.
- Make pricing legible and trustworthy: Help customers and internal teams understand how Bask prices its products and why. Communicate clearly and proactively to build trust while keeping pricing simple.
Share AI-native workflows: Document prompts, models, and workflows that work. Share them across Revenue Operations so we raise the bar together.
In this job, you will:
- Work closely with the pharmacy team to build and maintain pricing models for pharmacy products
- Stay on top of medication and supplier cost changes so our pricing stays consistent and reliable for customers
- Analyze market pricing to keep Bask's offerings competitive and accessible
- Recommend pricing for new products, partner programs, and promotions, backed by clear analysis
- Keep pricing information accurate and consistent across our systems and materials
- Build dashboards and reports on pricing trends and cost changes for leadership
- Support the team with forecasting and ad hoc analysis
- Find comfort in working in a fast-paced startup environment
- Believe no task is too small and no task is too tall
Requirements
- 2+ years of experience in pricing, revenue operations, FP&A, or a similar analytical role
- Advanced Excel or Google Sheets skills: pivot tables, lookups, and building models from scratch
- Strong grasp of margin, unit economics, and cost-plus pricing
- Experience in healthcare, pharmacy, or telehealth pricing is a plus
- SQL or BI tool experience is a plus
- Creative problem solver with a determination to succeed
- Independent and motivated, with the wisdom to seek help where needed
- Highly articulate, able to explain a pricing recommendation clearly in writing and in person
- Highly organized, with the ability to juggle multiple projects in a fast-paced environment
- Comfortable collaborating with different teams (pharmacy, finance, sales, product, etc.)