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ASAsurion logo

Asurion

TCP Techlog Center Philippines, Philippines

Process Training Associate.

REMOTE
Job Purpose The Training Associate is the subject matter expert for trainings related to operations process. They are responsible for the documentation and issuance of process certifications for Operations and Technicians necessary in performing the job. Job Purpose The Training Associate is the subject matter expert for trainings related to operations process. They are responsible for the documentation and issuance of process certifications for Operations and Technicians necessary in performing the job. Key Accountabilities Facilitates general, skills, process training and certifications and technical trainings, evaluates trainings conducted. Conducts training need assessment (TNA) based on current and future process assignments. Prepares training materials for in-house courses as appropriate. Amends and revises materials necessary, in order to adapt to changes that occur. Maintain and regularly updates the training record of each employee at the central database. Monitor and generates training reports for reference. Monitor and generates training reports for reference. Performs other tasks that may be required by the department. Use this site to view the status of applications you’ve submitted and to take action on important tasks related to those applications. Asurion is a global tech solutions industry leader that creates a work culture where employees are valued, regardless of their level or position. Our products and services help nearly 300 million customers worldwide. The Asurion Way informs our values as colleagues and emphasizes that how we work matters just as much as the work itself. Here’s how we practice the Asurion Way: Customer First We provide our customers with excellent service through empathetic, helpful, and simple interactions. Our first step? To listen. One Team We believe that our success depends on collaborating, staying humble, and embracing diverse viewpoints. Divine Discontent We're not afraid to roll up our sleeves and do more. We start small, scale with success, and tap into our full potential to deliver the best products and services. Act with Integrity We take ownership and pride in the work we do. We build trust-based relationships and do what's right-even when no one is looking. Asurion is an equal opportunity employer. We hire the best available person for the job regardless of marital status, sex, gender orientation, age, religious belief, race, nationality and ethnic origin, color, or disability.
Pay
Not stated
Where
TCP Techlog Center Philippines, Philippines
Work
Remote
Type
Not stated
Posted
3 Nov, 2026
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