Everything we do is underscored by a why — and that why is one another. Location: Truyu Aesthetic Center 3165 Demers Ave Grand Forks, ND 58201 Pay Range: $29.19 - $43.79 Summary: The Phone Nurse manages phone calls for the providers, following through with the patient needs identified in the telephone call. The Phone Nurse follows up with clients, making recommendations and assisting with the clients needs. Position will be located at Truyu Aesthetic Center. Hours: Monday-Friday, 8:00 AM - 5:00 PM Pay Range: Dependent on level RN I $29.19 - $43.79 RN II: $30.65 - $45.98 RN III: $32.19 - $48.28 Summary: Altru’s RN career ladder empowers RNs to manage their career growth and pay. This structure values experience, education, and engagement, providing opportunities for advancement and greater responsibilities. The requirements of each level are listed here. RN I • ASN RN II • 6 years or more of RN experience with an ASN/ADN degree OR, • 3 years or more of RN experience with a Bachelor of Science in Nursing (BSN) • BSN RN III • 12 years or more of RN experience with an ASN/ADN OR, • 6 years or more of RN experience with a BSN OR, • Masters/Doctorate of Nursing Essential Job Functions: Answers telephone, routes calls and takes accurate and complete phone messages for the providers and relays information in a prompt manner. Makes call-backs, as appropriate, to follow-up on compliance with telephone triage recommendations. Identifies unmet customer needs and recommends improvements or enhancements to meet those needs. Documents health-related intervention, recommendations, authorized medication refills and the instructions necessary for all calls and completes all documentation in EMR. Assures lab work, tests, and procedures are scheduled appropriately. Completes patient referral forms and pre-authorization process as needed. Notifies Manager of any potential problems in regard to patient complaints, unsatisfactory outcomes, special needs or request. Makes call-backs, as appropriate, to follow-up on compliance with telephone triage recommendations. Identifies high risk situations and takes appropriate action according to standard operating procedure. Performs other duties as assigned or needed to meet the needs of the department/organization. Certifications Registered Nurse | North Dakota Board of Nursing (NDBON) or Compact State Agreement | Prior to Start Date | HR Primary Sources Registered Nurse | Minnesota Board of Nursing | Within 12 Months of Start Date | HR Primary Sources Language Requirements: This position requires proficiency in reading, writing, and speaking English to ensure effective communication in the workplace and with patients, families, and team members. Physical Demands : • Sit: Frequently (34-66%) • Stand: Occasionally (5-33%) • Walk: Occasionally (5-33%) • Stoop/Bend: Occasionally (5-33%) • Reach: Frequently (34-66%) • Crawl: Not Applicable • Squat/Crouch/Kneel: Occasionally (5-33%) • Twist: Rarely (1-4%) • Handle/Finger/Feel: Continuously (67-100%) • See: Continuously (67-100%) • Hear: Continuously (67-100%) Weight Demands: • Lift -Floor to Waist Level: Sedentary (<10 pounds) • Carry: Sedentary (<10 pounds) • Push/Pull: Sedentary (<10 pounds) • Slide/Transfer: Not Applicable Working Conditions: • Indoor: Continuously (67-100%) • Outdoor: Not Applicable • Extreme Temperature: Not Applicable Driving Requirement Definitions: Professional Drivers: Persons who drive as their main responsibility OR transport passengers or hazardous materials. Frequent Drivers: Persons whose main responsibility is not driving, but drive daily or almost daily. Occasional Drivers: Persons who drive from once per month to as frequently as once per week. Infrequent Drivers: Persons who are generally not expected to drive. Driving Requirement for this position: Infrequent Driver Reference ID: R8435 Making a real difference. For one another. To take the best care of our patients and community — including friends, family, and neighbors — we need people who are committed to growth, excellence, and one another. At Altru, you’ll find a culture where support and teamwork are at the heart of what we do. You’ll have opportunities to advance your skills, work with the latest technologies, experience the fulfillment that comes from giving back, and take your career wherever you want it to go. Join our team and be a part of a small community with a big heart. Altru offers a comprehensive benefits package to its full- and part-time employees. Excellent benefits include a health plan and 401(k) retirement plan. Other benefits include a dental plan, vision plan, life and disability insurance, education assistance, paid time off (PTO) At Altru, everything we do is underscored by a why—and that why is one another. We believe in the power of community and the difference we can make together. As the trusted healthcare provider in our region, we’re driven by a commitment to quality care and creating a supportive environment where every team member can thrive. Here, you’ll have opportunities to advance your skills, work with the latest technologies, and experience the fulfillment that comes from giving back—taking your career wherever you want it to go. Join our team and be part of a small community with a big heart. Want a closer look at life at Altru? Follow us on our careers social channels to see our people, culture, and impact in action—and stay up to date on new opportunities. Facebook.com/AltruCareers Instagram.com/AltruCareers Altru provides reasonable accommodations to individuals with disabilities to increase opportunities and eliminate barriers to employment. If you need a reasonable accommodation in the application process to access job postings, to apply for a job, for a job interview, for pre-employment testing, or with the onboarding process, please contact Altru’s Human Resources Department at [email protected] or 701.780.5107. Altru is an Equal Opportunity Employer. Learn more or to request a copy of our Equal Employment Opportunity and Eligibility policy and Affirmative Action Plan at no charge, please contact Altru’s Human Resources Department at [email protected] or 701.780.5107. Additionally, the following poster is available through the Department of Labor: Know Your Rights. Altru participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.

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