Every year, we help hundreds of thousands of people find rewarding jobs in the ever-changing world of work. We understand the importance of a job in peoples lifes and we want to help them find work that feels good. And we’ll help them continue to grow as their needs and ambitions change. At Randstad, our value comes from our people and that is why we put them first. We are proud of our learning culture and career architecture framework that encourages ours team to develop both personally and professionally. We believe that talent grows when presented with opportunity and this is why we encourage our people to think beyond their role. We have created a culture that enables talent to flourish, encouraging entrepreneurship, fostering team spirit, and continually building mutual trust. Role: GBS NAM MSP Specialist Responsible for client facing and stakeholder support of the MSP process for our strategic client partnerships. Successful candidates will have a strong MSP knowledge, superior communication skills, be process driven, and have a keen attention to detail. Key Responsibilities: Create, update, and close VMS requisitions and guide hiring managers through front-end MSP processes. Coordinate pre-boarding tasks, including shortlisting, interviews, work orders, and background checks. Manage the end-to-end worker lifecycle, including onboarding, contract extensions, and offboarding. Process timesheets, expense approvals, and invoice validations in the VMS. Clean and maintain VMS data to ensure accurate supplier/candidate files and compliance records. Manage the team mailbox to promptly resolve queries from vendors and internal stakeholders. Generate basic operational reports to track worker statuses. Work Experience: 2-3 years of experience in MSP/Contingent workforce required RFO or SAP Fieldglass experience is mandatory Knowledge, Skills, and Abilities: Excellent verbal and written communication skills Proficient with Microsoft Office tools and Google Suite Strong Excel and Google software skills Strong stakeholder management Excellent organizational, and time management skills Possess strong interpersonal skills Ability to apply sound judgment and decision-making skills in dealing with a variety of routine and non-routine issues, often with limited standardization Possess strong problem solving skills Detail oriented with a concern for quality expressed by continually initiating system and process improvements Results oriented Ability to work as a team or with minimal supervision Ability to interact and communicate with all levels of staff and management Demonstrates critical thinking, analytical and problem solving abilities Is this the job for you? We would love to hear from you! Please apply directly to the role and we will get in touch with you. In the accelerating world of work, we offer unparalleled opportunities. Staffing, recruitment, selection, business development, HR, IT, marketing & communications, legal or finance - wherever your talent takes you, you'll find the perfect match in a job at Randstad. To know. To serve. To trust. Striving for perfection. Simultaneous promotion of all interests. Our core values, established in the company's early days, guide our behavior and represent the foundation of our culture. At Randstad, we aim to provide our employees with meaningful rewards and fair remuneration in order to strengthen their ties with the company, while encouraging outperformance. Remuneration is based on real outcomes also taking external market developments into account. We also encourage our employees to participate in Randstad's success via our employee Share Purchase Plan. Randstad is a champion of equity around the world. We believe this helps us build a more agile, productive, and innovative workforce that reflects our talent and client base, and the society in which we work. We believe in our employees and their ability to become leaders. We provide ample opportunities for employees to further develop their leadership skills, to acquire and build a global mindset, and to effectively manage and leverage cultural differences.

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