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Suzhou - Genway 2.5 Campus, China

People Operations Coordinator JAPAC.

Job Title People Operations Coordinator JAPAC Job Description The People Operations Coordinator is responsible for delivering employee lifecycle administration services for Singapore and Malaysia. The role ensures that employee transactions are processed accurately, in a timely manner, and in compliance with local regulations, internal policies, and data privacy requirements. This position contributes to maintaining employee data integrity, supporting compliance activities, and delivering a high-quality employee experience throughout the employment lifecycle. Job Responsibilities: Performs People Solutions & Digitization activities and provides transactional and administrative services related to in-scope processes such as personnel and payroll data, benefits administration, including mass transaction updates. Implements standard master data changes in compliance with data privacy, internal control, and service level requirements, including employee status change, cost center changes, and pay adjustments. Conducts regular checks on system changes, monitors for discrepancies, identies points of departure, and executes necessary corrections to ensure data integrity and accuracy. Engages proactively in LEAN process improvement activities, constantly seeking ways to enhance the efficiency and effectiveness of People Solutions & Digitization processes and administrative operations. Handles external and internal requests/audits for information with prompt and accurate responses, supporting the delivery of reports within scope and ensuring all queries are managed professionally and efficiently. Manages and records document flow, files employee-related documentation, maintains employee files and records, and fulfills various administrative tasks with the ability to prioritize them effectively. Works in accordance with standard operating procedures, incorporates necessary adjustments based on stakeholder feedback, and proposes practical process improvements. Ensures that enquiries escalated by the Contact Center are answered and transactional activities are completed in a timely, professional, and efficient manner. Minimum Required Qualifications Education: Bachelor’s degree in human resources, statistics, finance, accounting, Korean, or a related field. Key Requirements: Minimum of 1 year of relevant experience in HR Operations, HR Administration, Payroll or Accounting Business-level proficiency in English, with strong reading and writing skills and the ability to communicate effectively with employees and stakeholders. Basic understanding of HR processes, policies, and compliance requirements Familiar with Microsoft Excel, PowerPoint, Word Ability to independently resolve queries using data analysis and system insights High level of accuracy and attention to detail Preferred Skills (Recommended Final Version) Stakeholder Management Collaboration & Teamwork Data Privacy & Compliance Awareness HRIS (Workday & ADP GV preferred) Payroll Administration Support Problem Solving & Case Resolution Process Improvement Mindset Labor & Employment Law Fundamentals Microsoft Excel & Data Analysis About Philips We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others. • Learn more about our business. • Discover our rich and exciting history. • Learn more about our purpose. If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our culture of impact with care here. At Philips, we believe that every human matters. As a global health-tech leader, we focus on improving people’s health and wellbeing through meaningful innovation. The people who work here share our passion and are motivated to bring this purpose to life. For more than 130 years, we have been creating technologies and innovations that improve people's lives and support healthcare practitioners. Headquartered in the Netherlands and operating in more than 100 countries globally, we focus our advanced technology and deep clinical and consumer insights on Precision Diagnosis, Image Guided Therapy, Enterprise Informatics, Monitoring/ Connected Care, Sleep & Respiratory Care and Personal Health. Together, we deliver better care for more people because we believe that every human matters. That's why we're taking steps to create an environment where we acknowledge and embrace our differences and uniqueness and listen to and value each other's views. When people feel cared for and listened to, they bring their best qualities to work, leading to better collaboration, communication, innovation and success. It is the policy of Philips to provide equal employment and advancement opportunities to all qualified employees and applicants for employment without regard to race, color, religion, sex, pregnancy/childbirth or related medical conditions, age, ethnic or national origin, sexual orientation, gender identity or expression, physical or mental disability, genetic information, citizenship status, veteran or military status, marital or domestic partner status or any other characteristic protected by law. As an equal opportunity employer, Philips is committed to fostering a culture where all are treated with respect and professionalism. To ensure reasonable accommodations for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans' Readjustment Act of 1974 and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact 888-367-7223, option 5, for assistance. Philips is an Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug-free workplace. Know Your Rights
Pay
Not stated
Where
Suzhou - Genway 2.5 Campus, China
Work
Not stated
Type
Not stated
Posted
4 Nov, 2026
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