Position Summary
The Sales Coordinator will assist in the operations and implementation of all department sales and marketing activities. This position is also responsible for coordinating and communicating various Sales activities and projects.
Essential Position Functions
- Maintain updated content for publication on all Willamette Dental communication media including but not limited to, company website, intranet, employer portal, customer relationship manager (CRM) software and any external communication newsletters to clients.
- Responsible for developing and maintaining sales collateral including brochure updates, PowerPoints, custom documents, and open enrollment materials, and work with Marketing to communicate Sales requests for new branded sales collateral creations.
- Develop and distribute written communications to brokers and existing groups by coordinating and gathering information from subject matter experts.
- Support Sales in client education, usage and communication of employer web based portal.
- Assist manager with onboarding of new staff to the department
- Coordinate, update and prepare reports supporting department and client data to include CRM, proposals, sales as well as all other tracking.
- Respond to potential individual member inquiries via phone or email.
- Maintain department calendar providing timely coordination and communication among department personnel and corporate office; coordinate and submit travel requests; and order department supplies for all locations. Coordinate and schedule various events, meetings, and conference calls to ensure smooth operation of agendas.
- Participate in benefit fairs and enrollment meetings.
- Research various vendors for client giveaways and events, and make recommendations on selection, including pricing.
- Maintain giveaway product par and cleanliness of the giveaway closet.
- Manage the coordination of all internal communication and information relating to RFP production as requested.
- Supports management in the analysis, development, implementation, and monitoring of new and existing individual product benefits, and web updates. department data collection and reporting, and web updates.
- Serves as a resource in the process improvement for the sales teams, and sales' efforts with other departments.
- Act as liaison between Sales and other internal departments on software updates/changes and training related to employer portal, CRM and other systems.
- Monitor implementation tactics and results; formal product marketing plans; presentations; and product changes. Coordinate and communicate information to the appropriate state Department of Insurance including but not limited to: continuing education, broker appointment status, Sales employee appointment and licensing status, and regulatory issues.
- Participate in trainings including but not limited to department/company software, product knowledge, required training to maintain employment.
Education and Experience
Bachelor’s degree in Marketing, Business Administration or a related field and one year’s experience in marketing and sales; or equivalent combination of education and experience which will provide the ability to perform the essential functions of the position. Must have a valid driver’s license for operation of a motor vehicle in Oregon, Washington and/or Idaho and possess an acceptable driving record. Experience in healthcare or insurance field preferred.
Compensation
The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to education, job-related knowledge/skills, experience, geographical location, and internal equity.
This position is also eligible for incentive pay in accordance with the terms of the Company’s plan.
Company Benefits
Willamette Dental offers the following benefits for this position, subject to applicable eligibility requirements: medical, dental and vision insurance, tuition reimbursement, flexible spending accounts, 401(k) retirement plan with 5% match, accidental death and dismemberment insurance, life insurance, voluntary disability insurance, commuter benefits, two complimentary pairs of Fig scrubs (clinical roles), and employee assistance program.
Paid Time Off (PTO): Eligible employees will accrue a minimum of 120 PTO hours per employment year in addition to seven paid holidays annually. The Company’s PTO program combines vacation and sick leave, which is more generous than Washington State’s Sick Leave Law. Employees in part-time roles working less than 40 hours per week will accrue PTO on a pro-rated basis.
Physical Requirements
The work is primarily performed while sitting and/or standing, but will require occasional walking, bending, stooping and carrying light items such as papers, books, or other supplies. The incumbent uses a computer and other standard office equipment to complete tasks.
Willamette Dental is an equal opportunity employer.
We provide equal employment opportunities to all employees and applicants for employment without regard to an individual’s race (including physical characteristics historically associated with race), religion, color, age, sex (including pregnancy), national origin, veteran status, disability, marital status, genetic information, sexual orientation, gender identity, pregnancy-related condition, or any other classification protected by applicable federal, state or local laws.
This job description is not meant to be an all-inclusive list of duties and responsibilities, but constitutes a general definition of the position’s scope and function in the company.
This position may be exposed to PHI in the course of his/her duties, and will handle protected information (PHI) in a manner consistent with the Health Insurance Portability and Accountability Act of 1996 (HIPAA).