By bringing together next-gen technology and the finest live data available, Genius Sports is enabling a new era of sports for fans worldwide, delivering experiences that are more immersive, interactive and personalised than ever before. Learn more at geniussports.com.
THE ROLE:
You will be the owner of deal creation and the first line of analysis for deal performance. You’ll manage a portfolio of accounts, track results using DSP reporting data, and spot scaling or delivery issues early. You’ll work closely with Customer Success & Sales
Key Responsibilities
- Own deal creation: Receive requests and build all deals accurately and on time.
- Account management and reporting: Manage assigned accounts and build Excel tracking documents for your campaigns.
- Optimization tracking: Log every deal optimization and measure its impact on performance.
- Performance monitoring: Flag performance issues and significant spend drops to the Manager for troubleshooting.
- Weekly updates: Deliver weekly account updates to the Customer Success Team.
- Deal health analysis: Review deal health across SSPs using bid request data and troubleshooting tools. Give clear insights on scaling challenges before escalating to the Manager.
- Ticket management: Maintain Jira tickets, keep statuses accurate and current, and respond to raised questions.
- Cross-team partnership: Work with Customer Success and Sales to resolve troubleshooting questions and account issues.
Required Qualifications
- Excel skills: PivotTables, SUM/SUMIFS, VLOOKUP, Name Manager, and the ability to review large datasets quickly and accurately.
- Strong attention to detail and a structured, organized working style.
- Fluent in English, both spoken and written, for daily work with US-based teams
- Clear written communication, especially for status updates and escalations.
- Ability to prioritize across multiple accounts and deadlines.
Preferred Qualifications
- 1 to 3 years in programmatic advertising, ad operations, or deal/account support.
- Familiarity with DSPs, SSPs, PMP/deal IDs, and bid request troubleshooting.
- Experience with Jira or a similar ticketing system.
- College degree (or equivalent experience) in Marketing.
What Success Looks Like
- Deals are created accurately and on time.
- Optimizations are logged, and their impact is clearly documented.
- Tracking documents for accounts are all made
- Spend drops and performance issues are flagged early, with context.
- Escalations arrive with analysis, not just a problem statement.
- Jira tickets are always current.
We enjoy an ‘office-first’ culture and maximize opportunities to collaborate, connect and learn together. Our hybrid working models differ depending on your role and location.
As well as a competitive salary and range of benefits, we’re committed to supporting employee wellbeing and helping you grow your skills, experience and career. Learn more about how rewarding life at Genius can be at Reward | Genius Sports.
One team, being brave, driving change
We strive to create an inclusive working environment, where everyone feels a sense of belonging and the ability to make a difference. Learn more about our values and culture at Culture | Genius Sports.
Let us know when you apply if you need any assistance during the recruiting process due to a disability.