Job Description Core Responsibilities: • Ensure a signature experience for every guest that visits our LEGO® stores by greeting every guest in your location, performing all cash register functions and portraying a professional, gracious, friendly and engaging manner at all times • Provide a clean, safe and visually stimulating environment by performing daily cleaning duties, maintaining store displays and learning and executing LEGO® Brand Retail visual standards • Safely and efficiently operate the store stockroom as you assist in the receiving of merchandise, maintain the stockroom to LEGO® Brand Retail standards, know and abide by all safety regulations and notify management of potential shortage situations • Resolve customer issues and report challenging situations to manager • Customer engagement • Use of promotional materials, loyalty programs Asistent/ka prodeje na 20h - LEGO Store - Prague Chodov Hledáme LEGO® nadšence, kteří se stanou členy našeho prodejního týmu v prodejně na Chodově. Představte si barevné regály plné LEGO® stavebnic, interaktivní 3D LEGO® modely, úsměv na tváři rodičů a nadšené dětské obličeje. Připadá vám to jako snové pracovní prostředí? Pak je tato pozice přesně pro vás! Jaká bude náplň tvé práce? • Vřelá komunikace se zákazníky, zjišťování jejich potřeb a přání; aktivní pomoc s orientací v obchodě, aby zákazníci našli to, co potřebují; interakce s dětmi • Nabízení doplňkových produktů a služeb jako např. věrnostní klubová karta, vyřizování reklamací a eskalace obtížnějších požadavků vedoucí/mu prodejny • Spolupráce s dalšími kolegyněmi a kolegy na prodejně tak, aby si všichni zákazníci odnesli z návštěvy naší prodejny jen ty nejlepší pocity a dojmy • Manipulace s hotovostí a vyřizování bezhotovostních transakcí dle popsaných postupů • Spolupráce na vystavení našich produktů na regálech; přehled o tom, kde, co chybí a zajištění případného doplnění Jsi tím správným člověkem pro tuto roli? Velmi srdečný vztah k našim produktům, dětem a hodnotám společnosti LEGO Group • Zkušenost z obchodu je výhodou ale ne podmínkou, důležitější je pro nás nadšení do práce se zákazníky, dětmi a našimi produkty • Výborné komunikační a organizační dovednosti • Schopnost učit se pracovním postupům a procesům, zájem o sledování novinek v našem portfoliu • Velmi pokročilá znalost češtiny, znalost angličtiny je výhodou • Základní dovednosti na počítači na úrovni běžného uživatele Proč se přidat k nám do týmu? • Atmosféra rodinné firmy, všichni si spolu tykáme • Sleva na nákup LEGO produktů a dárky pro zaměstnance • Akce pro zaměstnance (LEGO Play Day) Tato pozice je na částečný úvazek. Detaily délky pracovní doby, směnnosti apod. vám sdělíme při prvním pohovoru. Applications are reviewed on an ongoing basis. However, please note we do amend or withdraw our jobs and reserve the right to do so at any time, including prior to any advertised closing date. So, if you're interested in this role we encourage you to apply as soon as possible. What’s in it for you? Here is what you can expect: Family Care Leave - We offer enhanced paid leave options for those important times. Insurances – All colleagues are covered by our life and disability insurance which provides protection and peace of mind. Wellbeing - We want our people to feel well and thrive. We offer resources and benefits to nurture physical and mental wellbeing along with opportunities to build community and inspire creativity. Colleague Discount – We know you'll love to build, so from day 1 you will qualify for our generous colleague discount. Bonus - We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme. Your workplace: Your workplace will be the office, store or factory specified in this advert. Hybrid Working: Our hybrid work model, Best of Both offers you the option of flexibility to work from home up to two days per week. Your People Leader will discuss the principles of the model, including how this option applies to your role and team. Learn more about our benefits, culture and workplace experience here Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong. The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age and religion) to apply for roles in our team. The LEGO Group is fully committed to Children’s Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer. Thank you for sharing our global commitment to Children’s Rights. Just imagine building your dream career. Then make it real. Join the LEGO® team today. We are aware of reports of fraudulent emails and social media messages from individuals falsely claiming to represent the LEGO Group recruitment teams. Please check that recruitment communications are from an official LEGO® email address before responding Children are our role models. Their curiosity, creativity and imagination inspire everything we do. Our founder Ole Kirk Kristiansen made his first wooden toy in 1932. He persevered against the odds until his business was a success. Constantly innovating, never compromising. Building, rebuilding, and striving for the best. It is this resilience and permanent sense of renewal that drives us forward. We are never still. We will always be creating, inventing, and having fun. Build your career brick by brick and play your part in continuing our mission to “inspire and develop the builders of tomorrow”.

Sales Associate - LEGO Store Praha Chodov - 20h.

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