Castrol is one of the world’s leading lubricant brands, serving customers and consumers in the automotive, marine, industrial and energy sectors. Castrol brands are recognised globally for their premium quality and high performance, shaped by the company’s commitment to innovation and cutting-edge technology. With products sold in more than 150 countries, Castrol has helped keep things moving on roads and racetracks, air, sea, and space for over 125 years.
Whether you're just starting out or ready for your next big move, you're in the right place to explore an exciting career with Castrol.
Job description
Digital Product Specialist – ASPAC
About the Role
The Digital Product Specialist is responsible for driving the success and continuous improvement of Castrol's digital products across the ASPAC region. The role focuses on understanding customer and business needs, defining product strategies and roadmaps, and delivering digital solutions that improve customer experience and business value.
Working closely with technology, design, data and business teams, the Digital Product Specialist translates business requirements into clear product features, manages product development and ensures successful delivery. The role also oversees product performance, user experience, financial value and compliance, ensuring digital solutions remain aligned with Castrol's business objectives and customer expectations.
Key Responsibilities
- Define and drive product vision and strategy in alignment with Castrol's business objectives.
- Develop and prioritise product roadmaps and backlogs based on customer insights, data and business value.
- Translate business requirements into clear product requirements and user stories.
- Work closely with Agile delivery teams to manage priorities, remove blockers and ensure timely product delivery.
- Monitor product performance and continuously identify opportunities for improvement.
- Ensure successful product releases, implementation and post-launch support.
- Collaborate with business, technology, design and data teams to deliver effective digital solutions.
- Oversee user experience, including UI/UX requirements and wireframe development.
- Conduct product performance reviews and communicate progress, risks and opportunities to stakeholders.
- Evaluate financial benefits, costs and ROI to support digital investment decisions.
- Use customer data and analytics to drive product improvements and business decisions.
- Ensure data quality, access controls, data privacy and cybersecurity compliance.
- Identify opportunities to expand digital applications, customer offerings and promotions.
- Ensure digital solutions comply with relevant bp technology, security and financial guidelines.
Key Skills & Experience
- University degree or equivalent in Business, Information Systems, IT or a related field.
- Experience in digital product management and system deployment.
- Understanding of Agile methodologies and product development processes.
- Experience translating business requirements into technical or digital solutions.
- Familiarity with data analytics, customer insights and product performance management.
- Understanding of UI/UX principles and customer experience improvement.
- Experience working with cross-functional teams, including technology, design and business stakeholders.
- Knowledge of change management and continuous improvement practices.
- Strong analytical, problem-solving and stakeholder management skills.
Key Competencies
- Digital Product Management
- Product Strategy & Roadmap Development
- Agile Delivery & Backlog Management
- Customer Experience & UI/UX
- Business & Technical Requirements
- Data Analytics & Insights
- Financial & Commercial Awareness
- Stakeholder Management
- Problem Solving & Analytical Thinking
- Continuous Improvement & Adaptability
Why Join Us?
At Castrol, you'll have the opportunity to shape and improve digital products across the ASPAC region. You'll work closely with global and regional teams, drive digital innovation and deliver solutions that enhance customer experience and create business value.
Privacy
The Castrol entity recruiting for this role is the data controller for the personal information you provide. We use it to assess your application and to manage the recruitment and onboarding process. We may share it with service providers who support our recruitment, and it may be transferred to other Castrol entities internationally under appropriate safeguards. We keep it only for as long as necessary. For details of how we use your information and your data protection rights, contact [email protected].
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to Castrol recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.).
If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.