POSITION SUMMARY: Responsible for coordinating activities to improve patients' access to breast imaging services. Includes but is not limited to providing customer service, patient registration, insurance/coverage verification, appointment scheduling, coordinating interpreter services, escorting patients, requesting images and a variety of administrative duties in support of department (such as, data entering, faxing, handling forms, handling phones, photocopying, filing, etc.). Position: Breast Imaging Service Representative Department: Breast imaging Schedule: Full Time - 7:30am-4:00pm JOB REQUIREMENTS EDUCATION: Work requires successful completion of a Medical Assistant program or an Associates degree which includes medical terminology training/education, or equivalent combination of education and work experience. EXPERIENCE: Requires at least two years of previous work experience involving people interaction/customer service. Previous experience with direct patient interactions preferred. KNOWLEDGE AND SKILLS: Ability to read and write in English in order to obtain, update and exchange factual information Intermediate to advanced computer skills. Effective interpersonal and communications skills in order to provide information, reassurance and support to patients in somewhat difficult situations. Requires the ability to maintain working relationships with physicians and staff at all times. A ability to pay close attention to details. Strong time management, and organizational skills required. Ability to maintain patient confidentiality. Compensation Range: $20.53- $25.02 This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, and licensure/certifications directly related to position requirements. In addition, BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), contract increases, Flexible Spending Accounts, 403(b) savings matches, earned time cash out, paid time off, career advancement opportunities, and resources to support employee and family wellbeing. Equal Opportunity Employer/Disabled/Veterans According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or “apps” job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment. Working at Boston Medical Center is more than a job. It’s a chance to make a difference as part of our mission to provide exceptional and equitable care to all. As a nationally-recognized leader in health equity, nursing, initiatives to combat climate change, and many other areas, BMC is dedicated to improving the health of our community in Boston and beyond. BMC’s mission to provide exceptional care without exception extends to our employees, and we have been recognized as a top employer and best place to work. A strong sense of teamwork and support for our staff are the bedrock of BMC, as we know that we can only provide exceptional care to patients when our staff are cared for too. Boston Medical Center is an equal employment/affirmative action employer. We ensure equal employment opportunities for all, without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail to [email protected] or call 617-638-8582 to let us know the nature of your request. Boston Medical Center participates in the Electronic Employment Verification Program. As an E-Verify employer, prospective employees of BMC must complete a background check before beginning their employment at the hospital. BMC requires all staff to be vaccinated against COVID-19 and flu, as well as receive a booster dose of the COVID-19 vaccine. According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or “apps” job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment. To avoid becoming a victim of an employment offer scam, please follow these tips from the FTC: FTC Tips

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