Why Ryan? Flexible Work Environment Award-Winning Culture World-Class Benefits and Compensation Accelerated Career Path Community Outreach Mentorship Opportunities Wellness-Centric Benefits The Senior Systems Engineer demonstrates superb technical competency and time management skills to deliver mission-critical infrastructure and ensure the highest levels of availability, performance, and security. Duties and Responsibilities: People: Act as a technical reference for staff on existing and upcoming technologies. Liaise with business units, vendors and other IT personnel for project design and planning, or problem resolution. Manage and deliver multiple projects with excellent time management and leadership skills. Write and maintain custom scripts to increase system efficiency and lower the human intervention time on any tasks. Monitor and test application performance for potential bottlenecks, identify possible solutions, and work with developers to implement those fixes Cross trains other members of the Information Technology department. Provide 3rd level support. Support and assist the Service Desk team as needed. Performs on-call duties on a rotational basis. Client: Architect information and operational support systems. Contributes to efficiency improvements through process automation and documentation. Contributes to the maintenance of the Information Technology department's disaster-recovery plan. Liaise with business units, vendors and other IT personnel for project design and planning, or problem resolution. Maintain security, backup, redundancy, and disaster recovery strategies. Manage and document systems configurations. Manage and monitor all installed systems and infrastructure. Install, configure, test and maintain operating systems, application software and system management tools. Proactively ensure the highest levels of systems and infrastructure availability. Participate in the design of information and operational support systems. Own efforts to expand growing cloud presence. Architect, plan, implement, manage and maintain cloud infrastructure. Submit recommendations to management for upgrades and enhancements. Value: Audit systems and processes to verify compliance and performance. Architect, plan, implement, maintain and support Firm standards for server computers, infrastructure applications, backup systems, and storage platforms. Document system designs/functions and ensure all documents are updated. Coordinate with Ryan IT management in identifying opportunities for improving service delivery methods and procedures; review with appropriate management staff; implement improvements. Performs other duties as assigned. Education and Experience: Bachelor's Degree and fifteen or more years related systems administrator experience. Ability to work under pressure and time constraints. Ability to work in a team environment. Excellent business analysis and problem-solving skills. Ability to work with people of varying technical skills. Quick, analytical thinker. Ability to effectively communicate complex concepts. Ability to collaborate to determine the most appropriate technical strategies and designs to meet business need. Computer Skills: To perform this job successfully, an individual must have a high level of expertise of Microsoft Server Operating Systems and functional components (Active Directory, DNS, DHCP, ADFS), Microsoft® Office Suite, VMware vSphere, Avamar Administration, Storage Administration (preferably Dell Compellent and Nimble Storage), and scripting automation tools (PowerShell). The candidate should also possess solid networking knowledge (OSI network layers, TCP/IP), and cloud infrastructure experience with Microsoft Azure or AWS, and associated automation tools (Ex: Docker, Ansible, Chef, Puppet, Nessus, etc.) Certificates and Licenses: Valid driver’s license required. Preferred certifications: Windows Server, 2008 – Server Administrator (or newer), Microsoft® Exchange 2010 (or newer), VMware Certified Professional 5 (or newer), CCNA, Network+, or Security+. Supervisory Responsibilities: This position has no supervisory responsibilities. Work Environment: Standard indoor working environment. Occasional long periods of sitting while working at computer. Position requires regular interaction with employees at all levels of the Firm and external vendors. Must be able to lift, carry, push or pull up to 30 lbs. Independent travel requirement: up to 25%. Equal Opportunity Employer: disability/veteran Ryan offers outstanding opportunities to work in a dynamic, rapidly expanding tax services firm serving the world’s most respected Global 5000 companies. Our innovative work environment, accelerated growth path for high performers, competitive benefits package, and outstanding earning potential provide the most rewarding career experience available in the industry. Ryan employees are given the freedom to do their best work in the way they work best. With a clear understanding of expectations and accountabilities, our employees are given ownership of their time and flexibility to meet the demands of their professional and personal lives. Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States and with Ryan LLC (i.e., H1-B visa, F-1 visa (OPT), TN visa or any other non-immigrant status). Job duties related to this role are to be conducted in a manner that adheres to privacy laws, as well as follows internal governance related to protecting confidential information and trade secrets, and to securing data and company records. Equal Employment Opportunity/Affirmative Action/Accommodation Ryan, LLC is an equal opportunity employer and is committed to compliance with all applicable laws prohibiting employment discrimination. It is our policy to take all employment actions and make all employment decisions without regard to race, color, religion, creed, gender, sex (including pregnancy), affectional or sexual orientation, gender identity or expression, national origin, ancestry, age, marital status, citizenship status, genetic predisposition or carrier status, disability, military status, status as a disabled or other protected veteran or any other protected status under applicable law. It is Ryan's policy to make reasonable accommodation for qualified individuals with disabilities. Please contact our People Group at 972.934.0022 or [email protected] if you are interested in applying and need assistance to submit your application, or if you are interested in a position and believe you may require a reasonable accommodation in order for you to perform its essential functions. Click here to view the entire EEO poster and supplement. *Notice to Canada Candidates – In accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Canadian Human Rights Act, Ryan ULC will provide accommodation, accessible formats and communication supports for the interview upon request. Ryan welcomes and encourages applications from people with disabilities*. Please access our Privacy Notice in relation to this at the following link for additional information on how we protect and handle personal information. To change or modify any personal information previously provided, please click here to access our Data Subject Access Request form.

Senior Systems Engineer, IT Infrastructure.

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