Merchant Partnership Manager
Job Location: Ho Chi Minh City, Vietnam
Job Type: Full-time, Onsite
We're working closely with our client to look for a Merchant Partnership Manager.
Our client is a leading digital rewards and loyalty platform based in Vietnam. With nearly a decade of industry expertise, they manage high-volume voucher distribution for thousands of corporate partners. Their technology streamlines digital gifting for a wide variety of business needs, including promotional campaigns, customer acquisition, partner incentives, and employee reward programs.
Job Description
- Act as the primary point of contact between our client and key strategic partners, ensuring alignment, collaboration, and long-term relationship success.
- Build strong, win-win partnerships with leading brands, driving sustainable value for both sides.
- Negotiate and finalize partnership agreements that align with the client’s goals and market positioning.
- Collaborate cross-functionally with internal teams (Sales, Finance, CS, Product, Legal) to ensure seamless integration and execution across commercial, operational, and service dimensions.
- Own the performance of assigned accounts, with strong focus on ROI, disciplined execution, and effective time management.
- Regularly evaluate partner performance, gather feedback, and coordinate improvements to product features, service quality, and processes.
- Stay current on market trends, competitor activities, and industry shifts.
- Proactively share insights and recommendations based on partner feedback and market analysis.
Requirements
- Minimum 6 years of experience in Sales, Key Account, and Partnership Management. Preference for candidates with hands-on experience in FMCG and managing supermarket/hypermarket channels.
- Proven experience in project management, merchant acquisition, supplier management, and government relations is a plus.
- Product mindset with a strong ability to learn quickly and adapt to new solutions.
- Strong business development skills, excellent at negotiation, and capable of independently driving external partnerships.
- Ability to understand complex business needs and translate them into actionable solutions.
- Analytical mindset with a data-driven approach to decision-making.
Benefits
- Opportunities to learn and grow through internal training, rotation, and career advancement.
- ESOP program – grow together and share in the company’s achievements.
- Comprehensive healthcare with Bao Viet and full statutory benefits.
- Full gross salary during probation.
- Annual salary review based on performance.