☎️ About fonio
fonio.ai is a market leader in AI agents for SMBs. We started with phone agents and now also cover WhatsApp, web chat, email and a full AI phone system. We’re growing fast across Europe, the UK, the US and Brazil.
We grew from $1M to $10M ARR in under 12 months, then went from $10M to $20M in about 8 weeks. Today we serve 10,000+ customers.
We move fast, take ownership, give direct feedback, and avoid politics and unnecessary meetings.
Join one of the fastest-growing companies! 🚀
The role
This role is the enabler for our entire on-site team. Nothing happens here without you—you are an integral part of the team and one of the most important hires we are making this year.
Office & Facilities
Full ownership of the Vienna office: interior design, contractors, repairs, equipment, office supplies, and catering
First point of contact – you solve problems before others even notice them
Creative freedom to shape the current office and the new one coming this autumn
Onboarding
Every new hire is fully set up from Day 1 – desk, access rights, and equipment are ready to go
Organizing accommodation for international new hires
Finance Operations
Structured bookkeeping and account coding – nothing slips through the cracks
Collecting outstanding payments (including historical ones) via automated processes
Ownership of accurate customer invoicing and coordination with the Sales team
Executive Assistant Support
Support with press-related matters and document preparation for our management team
Organizing team events and offsites
What you bring
An ownership mindset: you spot problems before they escalate and solve them proactively
Meticulously organized, without losing sight of the big picture
Initial experience in office management, operations, or as an EA—ideally in a startup environment
A basic understanding of financial processes
Fluency in English
What we offer
Competitive salary package depending on experience incl. equity
CLT/PJ contract, whichever works better for you
Health insurance
30 days of paid vacation
Hardware of your choice
Regular team offsites
Work from our Campinas office, on-site, with an ambitious team
Application process
15-minute introductory call
30-minute skills interview
20-minute culture fit interview with the founders
How we hire?
We're AI-native, including in hiring. AI helps us to remain efficient, but people make every decision.
fonio is an equal opportunity employer. We hire for talent and ownership, whatever your background is.
Need an adjustment in the process? Just tell us.
Please send your CV in English. Then knock us off our feet 🚀