The Revenue Operations Analyst is a vital part of our Revenue Operations department. Reporting to the Director of Finance, this role is essential to maintaining smooth, accurate, and timely billing processes. While direct accounting experience is not required, this position demands a highly analytical mindset and proficiency in data management. The Revenue Operations Analyst will be responsible for executing regular invoicing cycles, auditing vendor data, calculating partner revenue shares, and resolving clinic billing inquiries to ensure operational excellence within our Finance team.
How our Revenue Operations Analyst spends their time:
Invoicing Operations: Manage weekly and monthly invoicing data uploads, including the creation, generation, and sending of accurate invoices to clients
Vendor Management: Meticulously audit vendor invoices and prepare vendor credit requests to ensure accurate billing and prevent overcharges
Revenue Share & Statements: Perform complex partner revenue share calculations and create accurate statements for distribution
Billing Resolution: Research, troubleshoot, and follow up on clinic billing issues, providing clear communication and timely resolution
General Support: Perform other duties as assigned to support the Revenue Operations and broader Finance teams
What you bring:
Operational Excellence: Maintain regular and punctual attendance, taking accountability for data accuracy and strict billing deadlines
Problem-Solving: Adapt quickly with a process focus, utilizing strong data analysis skills to resolve discrepancies
Integrity & Discretion: Handle sensitive billing and partner data with the utmost discretion and integrity
Collaborative Support: Work effectively as an independent contractor while communicating proactively with the Director of Finance and cross-functional teams
Service Orientation: Model a mindset that prioritizes internal client satisfaction and cohesive team success
Requirements
- Professional Experience: At least 2 years of professional experience in data entry, billing, financial operations, or a highly analytical role (direct accounting experience is not required)
- Technical Proficiency: Highly proficient in Google Workspace, with advanced skills in Google Sheets (spreadsheets) for data manipulation, formulas, and reporting
- Analytical Skills: Strong data analysis skills with a rigorous attention to detail and accuracy to prevent billing leakage
- Communication: Excellent written and verbal English communication skills to effectively research and resolve billing issues with clinics and vendors
Benefits
- Flexibility & Balance: Enjoy the flexibility of a remote contracting role while working alongside a supportive and dynamic team
- Growth: Continue to learn with continuous education and ongoing training as we build out our new Revenue Operations department. You won won’t stall here; growth is part of our success
- Outstanding Culture: Even as an international team member, you are a crucial part of our supportive culture. We prioritize team-building and connections that embody our company values