WHO WE ARE
NeueHealth is a value-driven healthcare company grounded in the belief that all health consumers are entitled to high-quality, coordinated care. By uniquely aligning the interests of health consumers, providers, and payors, we help to make healthcare accessible and affordable to all populations across the ACA Marketplace, Medicare, and Medicaid.
NeueHealth delivers clinical care to health consumers through our owned clinics – Centrum Health and Premier Medical – as well as unique partnerships with affiliated providers across the country. We also enable providers to succeed in performance-based arrangements through a suite of technology and services scaled centrally and deployed locally. Through our value-driven, consumer-centric approach, we are committed to transforming healthcare and creating a better care experience for all.
JOB SUMMARY
The Coding Coordinator is an integral component of success as it defines and ensures outstanding clinical care for members. The Coding Coordinator will act as a primary coding contact for compliance oversight with a focus on accuracy and potential coding opportunities. The Coding Coordinator will also be responsible for secondary level quality audits.
DUTIES & RESPONSIBILITIES
The Coding Coordinator job description is intended to point out major responsibilities within the role, but it is not limited to these items.
- Participate in risk adjustment coding audits including but not limited to vendor bi-directional chart chases, gap closure, and coding completeness.
- Play a key role in medical records retrieval; including but not limited to calling provider offices, obtaining medical records from EMR systems, and partnering with market nurses for retrieval.
- Participated in secondary level quality audits of vendor’s work for RADV audits and other risk adjustment projects.
- Responsible for performing code abstraction and/or coding quality audits of medical records to ensure that the ICD-10-CM codes are appropriately assigned and supported by clinical documentation.
- Identifies and tracks areas for documentation improvements and participates in documentation improvement initiatives.
- Maintain all coding certifications and requirements and keep up to date on knowledge of ICD-10 codes, CMS documentation requirements, and risk adjustment guidelines.
- Meet and maintain coding quality and productivity standards.
- Ensure compliance with all federal rules and regulations.
- Research and respond to coding questions submitted via the coding inbox.
- Other duties and responsibilities as assigned.
EDUCATION AND PROFESSIONAL EXPERIENCE
- Associate degree or bachelor’s degree required.
- Three (3) or more years’ experience in Medicare Advantage and Commercial coding and risk adjustment
- Current coding certification through AAPC or AHIMA
- Extensive knowledge of risk adjustment and ICD-10-CM coding guidelines
- Extensive knowledge of Medicare Advantage and Commercial HCC models
- Proficient in Microsoft Office Products; Word, Excel, PowerPoint
- Medical record retrieval experience
- Certified Risk Adjustment Coder (CRC) (Preferred)
- HHS IVA RADV experience (Preferred)
PROFESSIONAL COMPETENCIES
- Strong written and verbal communication skills
- Strong attention to detail
- Vast knowledge of EMR systems, medical record review and abstraction
- Ability to quickly learn and adapt to meet business needs.
- Experience working with Risk Adjustment vendors.
- Ability to work independently.
- Ability to build relationships with office staff, physicians, and market team.