Job Description: JOB SUMMARY  The Field Technician is responsible for conducting or supporting a variety of energy efficiency activities, including audits, installations, service, and inspections. This position is responsible for advising customers on energy-saving practices and recommending appropriate solutions. This position will be working throughout the Allentown, PA region. ESSENTIAL DUTIES & RESPONSIBLITIES Conduct detailed audits and assessments to assess energy consumption for customers as specified in program contracts and technical specifications. Identify potential conservation measures and savings potential and then recommend the appropriate energy efficient technologies. Provide customers with education sessions and recommendations on energy efficiency measures. Perform diagnostic testing, install program measures and perform minor repairs as appropriate based on program specifications. Manage supplied inventory materials and company issued equipment. Maintain a safe working environment for employees and customers at all times, while providing a high level of customer service and education for each service or installation performed. Support job site preparation and clean-up, maintaining a clean and organized work area. Ensure customer property is treated with care and left in equal or better condition than it was found. Immediately communicate all existing and potential customer service issues to immediate supervisor to ensure prompt resolution. Conduct work in compliance with OSHA and company safety procedures. Perform other duties as assigned.     REQUIREMENTS & QUALIFICATIONS   High school diploma or equivalent required. Associate’s Degree a plus. 1-3 years' construction or industry experience preferred. Strong communication, both verbal and written, and relationship-building skills. Ability to communicate clearly and effectively with customers, staff, supervisors, contractors, and clients. Strong attention to detail while maintaining accurate documentation.  Ability to manage multiple priorities in a fast-paced environment and adapt to change when needed. Ability to work a flexible schedule.  Proven ability to work well independently and as a team and meet objectives. Valid driver’s license required, and use of personal vehicle may be necessary, to travel to client locations. Compliance with acceptable vehicle insurance levels as outlined in the company policy. Perform the essential functions and physical demands of the position with or without accommodation.  Proficient with Microsoft Office Suite.  WORK ENVIRONMENT & PHYSICAL REQUIREMENTS Physically active position which includes climbing, balancing, bending, kneeling, crouching, crawling, reaching, standing, walking, pushing, pulling, lifting, typing, grasping, talking, hearing and using repetitive motion. Frequent use of eye, hand, and finger coordination enabling the use of automated office machinery, such as a computer. Oral and auditory capacity enabling interpersonal communication as well as communication through automated devices such as the telephone. Visual capacity enabling frequent use of computer equipment, operating a motor vehicle and/or heavy equipment. Heavy work: ability to exert up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull or otherwise move objects. Indoor and outdoor environmental conditions. This may or may not include extreme cold temperatures below 32 degrees and extreme heat above 100 degrees. Atmospheric conditions such as fumes, odors, dust, gases or poor ventilation. Hazards such as proximity to moving mechanical parts, moving vehicles, exposure to chemicals, exposure to oscillating movements and working in high places. Frequent close quarters such as crawl spaces, shafts, small rooms, narrow aisles or other areas that could cause claustrophobia  Pay Range: $41,100.00 - $55,660.00 The final pay offered to a successful candidate will be dependent on several factors that may include but are not limited to the type and years of experience within the job, the type of years and experience within the industry, education, certifications, etc. Benefits: A full suite of medical, dental, and vision benefits, company-paid and supplemental insurance options, 401k with a company-match, professional development and opportunities for internal advancement is available to all full-time employees. CMC Energy Services, Inc. provides equal employment opportunities to all qualified individuals without regard to race, color, religion, national origin, age, sex, marital status, sexual orientation or non-disqualifying physical or mental handicap or disability, or any other protected status under applicable law.  Welcome to CMC Careers! CMC Energy is a woman-owned business founded on the belief that empowering communities through energy efficiency and clean energy will create a more comfortable, affordable and equitable future for all.

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28 Oct, 2026

Cmcenergy

Customer Care Representative

$37.4k–50.6k/yr

Fort Washington, United States of America

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Customer Care Representative

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