Role Summary
The Showroom Sales Executive is responsible for handling and facilitating customer enquiries and sales activities within the showroom and through digital channels. The position requires a customer-focused and commercially motivated individual who can sell products, prepare reports, monitor stock information, and follow company policies and procedures.
Key Responsibilities
- Follow company sales policies, operational procedures, and approval limits.
- Handle both online and offline sales activities.
- Prepare sales and inventory reports using approved digital and AI tools.
- Maintain high standards of showroom appearance and product presentation.
- Prepare quotations, orders, invoices, and customer records accurately.
- Achieve assigned individual and showroom sales targets.
- Follow up on sales leads, open quotations, and pending customer decisions.
- Monitor product availability and report inventory shortages.
- Provide professional customer service before, during, and after the sale.
- Resolve routine customer complaints and escalate serious cases appropriately.
- Coordinate with internal departments to complete customer orders.
- Support team members and contribute to a positive sales environment.
- Develop the necessary skills to supervise the showroom and lead the team.
- Adhere to Nass Corporation standards and CIG in all marketing activities.
- To adhere to the requirements of Nass Commercial’s integrated management system (IMS).
Qualifications, Skills and Experience
- Bachelor’s degree in Business Administration/ Marketing or relevant.
- 2 years of relevant experience in sales and communication role.
- Excellent Customer Service and Sales skills.
- Professional written and verbal communication skills to effectively promote Nass Commercial’s portfolio.
- Good knowledge of Business perspective.
- Basic understanding of digital marketing platforms
- Excellent analytical abilities and attention to detail.