The Sales Administrative Assistant acts as the operational backbone of the sales department. You will manage customer records, process orders, prepare sales reports, and coordinate day-to-day administrative workflows between sales reps, customers, and internal departments like finance and operations.
A VOICE NOTE WILL BE REQUESTED FOR THE SCREENING PROCESS
Education: High school diploma or equivalent required; Associate’s or Bachelor’s degree in business administration, communications, or a related field preferred.
Experience: 1 to 3+ years of experience in sales administration, customer service, or general office support.
Technical Skills:
Strong proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) or Google Workspace.
Advanced Excel skills (Pivot Tables, VLOOKUP/XLOOKUP, formulas) are frequently required.
Familiarity with CRM software (e.g., Salesforce) and ERP systems.
Interpersonal Skills: Exceptional communication, organization, multi-tasking capabilities, and a high level of attention to detail.
Soft Skills
Excellent communication skills, both written and verbal.
Strong problem-solving and critical-thinking abilities.
Ability to work independently and as part of a team.
Good time management and organizational skills.
Flexibility and adaptability to changing work demands.
Key Responsibilities
Order & Document Processing: Generate sales quotes, proposals, purchase orders, and customer invoices. [1]
CRM & Data Hygiene: Maintain and update customer records, pipeline stages, contact data, and activity logs in systems like Salesforce or CRM platforms. [1, 2]
Reporting & Analytics: Compile weekly and monthly sales reports, commission trackers, and-inventory spreadsheets using tools like Microsoft Excel. [1]
Customer & Vendor Communication: Answer inbound calls and emails, respond to shipping or product inquiries, and resolve basic account issues. [1]
Sales Team Support: Schedule meetings, coordinate travel arrangements, prepare slide decks (PowerPoint), and manage calendars for sales managers or executives. [1, 2]
Cross-Department Coordination: Liaise with logistics, accounting, and customer service to track shipments and ensure timely order fulfillment.
Benefits:
Competitive pay in US dollars.
Paid extra hours.
Time-off flexibility.
100% remote work.
International experience.