The position reports to the Credit collections Manager – MEA and works closely with the credit team members based in Europe and other countries.
Responsibilities: May include but are not limited to
- To prepare and send Accounts Receivable reports to the commercial team on a weekly basis for updates on receivables.
- Maintain credit files in accordance with the credit policy, reflecting support of credit decisions.
- To update customer master in SAP on a regular basis.
- To coordinate with the treasury team for payment follow ups with the banks and to process customer refunds as and when requested.
- To coordinate with customers, sales and logistics team for following up for the receivables on a weekly basis.
- To communicate via emails and calls with customers regarding the receivables and manage collection efforts for the region
- To assist the Credit manager with spreading and analyzing financials of customers for risk assessment and underwriting credit limits for the customers of MEA region.
- Oversight of credit position for a specific market/country.
- Ensure customer satisfaction in terms of services and interaction with the credit team and customer interactions.
- Manage smooth relationships with internal stakeholders and customers.
- To provide back-up support to team members and Credit Manager as and when required.
Requirements
Experience, skills and knowledge:
· Self-driven individual with strong communication skills, a team player and willingness to handle the process independently.
· The candidate should have minimum 1 to 3 years prior experience in the similar profile.
· Candidates with French language expertise and knowledge of trade credit insurance will be an advantage.
Education and other Qualifications:
· Bachelor's degree in any discipline.
· Proficient with computers and applications and Microsoft Office.
Benefits
- Private Health Insurance
- Paid Time Off
- Performance Bonus