This role is responsible for driving strategic global revenue growth across a portfolio of high-value multinational Corporate and MICE accounts. The Global Account Lead translates Accor’s commercial priorities across Business Travel and Meetings & Events into clear, measurable actions across hotels, regions and global stakeholders. As the global integrator, the role shapes account strategy, strengthens commercial discipline and orchestrates multi-market execution to grow share, revenue and total account value growth.
Strategic Global Account Leadership
- Own global strategy, performance and growth for assigned multinational Corporate & MICE accounts.
- Develop account plans with clear revenue targets, share-shift priorities, market penetration strategies and stakeholder frameworks.
- Act as the global integrator to ensure consistent execution across regions and brands.
- Influence regional teams through structured insights, forecasts and prioritisation based on client potential and market dynamics.
Annual RFI / RFP Leadership
- Lead the global RFI/RFP cycle end-to-end, ensuring alignment with pricing, distribution, sustainability and loyalty frameworks.
- Shape bid strategy with regions to improve win rates and defend share.
- Govern all submissions, ensuring accuracy of LRA, dynamic pricing, content and availability.
- Deliver post-RFP analytics covering win/loss drivers, pricing gaps, competitive benchmarks and forward opportunities.
Global MICE & Meetings Strategy
- Drive global commercial strategy for MICE accounts including RFP consolidation, lead management and contracting.
- Build relationships with global agencies and event owners to secure group blocks and repeat event pipelines.
- Partner with regional MICE hubs to ensure operational consistency, compliance and turnaround times.
Cross-Regional Execution & Integration
- Translate global strategy into concrete actions across MEA/APAC, Europe and the Americas.
- Lead Global Business Reviews (QBRs) with internal stakeholders and clients.
- Ensure hotels execute with precision on rates, availability, contracting, loyalty delivery and service standards.
- Provide regional guidance on pricing integrity, contract compliance and market nuances.
Stakeholder Management & Strategic Communication
- Deliver clear, data-driven performance updates to DOS, SVP Global Sales and regional leadership.
- Prepare executive-level performance summaries, strategic briefs and commercial insights.
- Coordinate cross-regional alignment and maintain consistent communication with client stakeholders.
Change Leadership, Account Development & Innovation
- Identify opportunities to modernise Corporate & MICE engagement through tools, data, digital workflows and commercial levers.
- Introduce initiatives to increase loyalty contribution, accelerate direct booking behaviour and enhance client experience.
- Support client-aligned sustainability and ESG initiatives across Corporate and MICE programmes.
- 5–10 years commercial experience in hospitality, travel or related industries with strong understanding of hotel operations, sales, marketing and distribution.
- Proven experience managing multinational corporate portfolios across hospitality, MICE, airlines or travel procurement.
- Demonstrated success growing complex global accounts and driving multi-market revenue and share shift.
- Deep knowledge of global RFI/RFP processes, LRA & dynamic pricing, distribution, MICE contracting and TMC/agency workflows.
- Strong influencing skills across regions, brands and senior client stakeholders.
- Experienced in building multi-year global account strategies and driving disciplined regional execution across sales, revenue, distribution and loyalty.
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Why Join Us?
- Be part of a global hospitality leader committed to innovation and excellence.
- Drive impactful projects that shape customer experiences
- Work in a dynamic, multicultural environment with opportunities for growth.