Under the supervision of the Program Operations Manager, Directors and the Center for Equity for English Learners staff, this position uses advanced problem-solving and independent decision-making skills to manage the daily operations of the Center for Equity for English Learners (CEEL) and staffs the Center; provides support and advisement and is able to resolve complex issues; coordinates professional development, events and workshops; reviews and revises CEEL’s policies and procedures; supports reconciliation of expenses, budgets and transactions related to contracts and grants. Serves as a main point of contact for external and internal partners and supports CEEL Executive Director, Directors and other staff. Responsible for overall organization, coordination, and maintenance of CEEL operations and procedures to ensure organizational efficacy. Position Specific Responsibilities/Accountabilities CEEL OFFICE MANAGEMENT (20%) Serve as a liaison for the Executive Director, Directors, and Center staff. Provide ‘frontline’ interface with faculty, partners, and administrators, including coordination of all documents and packets associated with such interface. Serve as a senior resource for all personnel, speakers, guests, partners, and university administrators. Provide oversight and leadership for ensuring project deadlines, problem-solving, and follow up regarding assignments. Maintain CEEL and staff calendars including collaboration with SOE staff and shared electronic calendars to troubleshoot conflicts and provide accurate, updated, and timely information to appropriate parties. Provide general guidance on regularly used office software (e-mail, word processing, university systems, e.g. Brightspace, Zoom, Terminal4, Wufoo, etc.). Oversee and provide support for troubleshooting instructional technology and office equipment (copiers, fax, scanners, printers, etc.) Design, coordinate, and manage tasks and assignments to ensure quality and support for CEEL’s projects and efforts. PROFESSIONAL DEVELOPMENT PROGRAMS (25%) Oversee, support, facilitate, and coordinate all aspects of CEEL professional development programs, meetings, special events, and program orientations, including logistics, parking arrangements, catering, securing locations, securing technology set-up, coordinating communication, creating agendas and minutes, and distributing appropriate information. Support professional development program recruitment efforts and respond to professional development program inquiries. Coordinate and schedule professional development including certificate dates and program flyers. Submit to appropriate project leads for approval and/or collaboration. Coordinate registration, completion and tracking processes. Coordinate technical support for instructors and participants. CEEL COMMUNICATIONS & OUTREACH (20%) Research, develop, revise, and distribute/publish information and data for the Center on official website, EMMA, and/or social media applications as designated. Develop, maintain, and facilitate all internal and external communications Maintain, edit, and update all database contact lists, directories, and mailboxes. Coordinate and maintain files and organization of website, media, and outreach. ASSESSMENT, IMPACT, AND CONTINUOUS IMPROVEMENT (15%) Support data gathering and reporting for organizational impact and continuous improvement processes. Support the preparation of annual analysis reports to determine impact and sustainability of programs as well as to identify areas of improvement. BUSINESS SUPPORT (15%) Drive CEEL’s timely fiscal reporting and ongoing operations by coordinating across LMU departments and CEEL faculty and staff. Monitor and coordinate the Center’s personnel purchases, as requested, via business credit cards or reimbursement; including travel arrangements and processing required paperwork for attendance at conferences. Prepare reports to reconcile expenditures, invoice for services, or other as requested. OTHER DUTIES (5%) Perform other related duties as assigned or requested. Loyola Marymount University Expectations Exhibit behavior that supports the mission, vision, and values of the university. Communicate and employ interpersonal actions that model high standards of professional, responsible, accountable, and ethical conduct. Demonstrate a commitment to outstanding customer service. Qualifications/Requirements Typically a Bachelor’s degree or equivalent experience. Incumbent will be expected to continue upgrading knowledge, skills, and abilities needed to keep abreast of regulation/policy changes, in particular in the field of teacher education in higher education. Minimum of four years administrative support experience; preferably in an academic environment. Ability to multi-task. Answer phone calls cordially and provide customer service assistance with little or no supervision. Ability to proofread, compose routine correspondence and reports; work under constant deadlines and maintain a detail-oriented approach to each task. Ability to manage multiple conflicting priorities with converging deadlines. Demonstrated technological competency and proficiency in Microsoft Office Suite (Excel, Word, and PowerPoint) and other platforms (e.g. Zoom, learning management systems) Demonstrated communication skills both written and oral. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of this position. Physical Demands The employee will frequently sit; talk; hear; use hands and fingers to handle, feel or operate objects, tools or controls; reach with hands and arms. The employee will occasionally walk and must occasionally lift and/or move objects up to 25 pounds. The employee must be able to see closely and be able to adjust focus for use of computer and distance visibility. #HERC# #HEJ# Staff Term (Fixed Term) Salary range $26.54 - $33.12 Salary commensurate with education and experience. Please note that this position may not be eligible for visa sponsorship now or in the future. Loyola Marymount University, a Carnegie classified R2 institution in the mainstream of American Catholic higher education, seeks outstanding applicants who value its mission and share its commitment to inclusive excellence, the education of the whole person, and the building of a just society. LMU is an equal opportunity employer committed to providing an environment free from discrimination and harassment as defined by federal, state and local law. We invite all persons in the full diversity of their being, life experience, and beliefs to apply. (Visit www.lmu.edu for more information.) LMU is committed to providing equal access to employment opportunities and ensuring a comprehensive recruitment and selection process for all applicants. Individuals who require a reasonable accommodation to participate in any stage of the application, interview, or selection process may contact Human Resources at [email protected] or by phone at (310) 338-2723. Applicants who use relay services or other assistive communication technologies are welcome to utilize those services when contacting Human Resources. When contacting Human Resources, please include the job posting number, title of the position and department for which you are applying. Applicants are not required to disclose the nature of a disability or provide medical information when requesting an accommodation during the recruitment process. LMU will work with applicants in a timely and interactive process to identify and provide reasonable accommodations consistent with applicable federal and state law. Founded in 1911, Loyola Marymount University is a Carnegie classified R2 institution rooted in the Jesuit and Marymount traditions. We are committed to fostering a diverse academic community rich in opportunity for intellectual engagement and real-world experience. We enroll an academically ambitious, multicultural, and socioeconomically diverse student body. We recruit, retain and support a diverse faculty committed to excellence in teaching, research, scholarship and creativity. Our three campuses are rooted in the heart of Los Angeles, a global capital for arts and entertainment, innovation and technology, business and entrepreneurship. LMU is a unique and rewarding place to work. As you consider your employment opportunities with our institution, we encourage you to take the time to learn about the university community and how it distinguishes us from other places of employment. We are proud of the programs, benefits and services we provide our community. We strive to ensure an inclusive environment in all aspects of campus life that fosters a strong sense of trust and mutual respect. EEO Statement Loyola Marymount University is an equal employment opportunity employer and prohibits unlawful discrimination on the basis of race, religious creed (including religious dress and grooming practices), color, national origin (including language and language use restrictions), ancestry, disability (mental and physical) including HIV and AIDS, legally protected medical condition (cancer-related or genetic characteristics), denial of Family and Medical Care Leave, marital status, sex (including pregnancy, childbirth, breastfeeding or related medical condition), gender, gender identity, gender expression, age 40 or over, military or veteran status, sexual orientation, genetic information or any other bases protected by federal (including but not limited to Title VI and Title VII of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, Section 504 of the Rehabilitation Act of 1973 and the Americans with Disabilities Act of 1990), state or local law. The University does not discriminate on these bases, or any other basis protected by law, in the administration of any of its education or admissions policies, scholarship or loan programs, athletics, and other school-administered policies and programs, or in its employment policies and practices. All University policies, practices, and procedures are administered in a manner consistent with LMU's Jesuit identity and character. To learn more about the University's Statement of Non-Discrimination policy and related grievance procedures, click here. To report questions or concerns about sex-based discrimination, please contact [email protected] or 310.568.6105. To learn more about Federal & State Employment Notices, click here:

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