Job overview:
The Contract Manager is a senior role within Deal Operations, accountable for the ownership, governance, and growth of Genetec's public-sector and cooperative purchasing contract vehicles. This is a step beyond day-to-day administration. The successful candidate will assess how these contracts are transacted today, surface the gaps, risks, and operational challenges, and guide the organization on how contract terms, pricing, and obligations should be managed and recorded across our business systems. Working closely with Sales, Legal, Finance, Pricing, Product, and the technical owners of our business systems, the Contract Manager will mature contract management into a scalable, well-documented, and auditable capability, and will actively drive higher revenue and transaction volume through these contract vehicles.
Your day at a glance:
Contract Ownership & Management
- Own the end-to-end lifecycle of these contract vehicles, including onboarding, pricing schedules, modifications, options, renewals, and close-out.
- Act as the subject-matter expert and primary point of contact for these contract vehicles across the organization.
- Ensure ongoing compliance with contract terms, eligibility rules, and reporting obligations specific to each vehicle.
- Maintain accurate, audit-ready contract documentation, pricing schedules, and records.
Current-State Assessment & Program Maturity
- Assess how these contracts are currently sold, tracked, and recorded, and document the gaps, risks, and challenges.
- Recommend and drive a target operating model to scale and expand transactions through these vehicles.
- Define the standards, playbooks, controls, and SOPs that turn contract management into a repeatable discipline.
- Actively pursue opportunities to grow revenue and transaction volume through existing contract vehicles, and evaluate the fit of new ones.
Systems, Data & Governance
- Partner with technical business system owners to define how contracts, pricing, and obligations should be structured and recorded in CRM and related systems.
- Establish data standards, naming conventions, and workflows so contract data is accurate, complete, and reportable.
- Guide system enhancements, configuration, and automation that support contract governance and reduce manual effort.
- Ensure records remain audit-ready and aligned with internal governance and external compliance requirements.
Cross-Functional Collaboration
- Collaborate with Legal, Finance, Sales, Pricing, Product, and Operations to align contract execution with commercial and compliance goals.
- Advise leadership on contract strategy, risk exposure, and expansion opportunities.
- Coordinate reviews and approvals across stakeholders and keep them informed of obligations and achievement.
Reporting & Compliance
- Produce reporting and dashboards on contract performance, obligations, renewals, and compliance status.
- Monitor key metrics, service levels, and deadlines, and escalate risks proactively.
- Maintain the documentation, templates, and job aids that support consistent contract management.
What makes you a great fit:
- 2+ years in contract management, commercial or deal operations, public-sector or government contracting, or a related discipline, at a lead level.
- Demonstrated ability to assess current-state processes and design scalable, well-governed operating models.
- Strong cross-functional stakeholder management, including working directly with IT and business system owners.
- Experience translating contract requirements into system configuration, data standards, and reporting.
- Excellent communication, organization, and attention to detail.
- Bachelor’s degree, Master’s degree or MBA considered an asset.
An asset if you have:
- Direct, hands-on experience managing public-sector contract vehicles and cooperative purchasing agreements.
- Experience with Microsoft Dynamics CRM and a CPQ or ERP platform.
- Familiarity with contract lifecycle management (CLM) tools and documentation practices.
- Working knowledge of public-sector compliance obligations, including reporting, eligibility, and pricing rules.
- Advanced Microsoft Excel and Power BI reporting skills.
- Change-management or process-transformation experience.
Key competencies:
- Contract lifecycle management
- Public-sector and government contracting
- Process assessment and operating-model design
- Systems and data governance
- Cross-functional stakeholder management
- Pricing and compliance governance
- Reporting and analytics
- Business partnering and influence
Success measures:
- Public-sector contracts are managed consistently and compliantly, with audit-ready documentation.
- A clear current-state assessment and an agreed target operating model are delivered and adopted.
- Contract data is accurately structured and recorded in business systems, enabling reliable reporting.
- Revenue, transaction volume, and coverage through these contract vehicles grow in line with organizational goals.
- Manual effort is reduced through improved processes, standards, and automation.
Let’s talk perks!
- Attractive compensation package
- Training Tuition Reimbursement Program
- Work-life balance with a flexible working schedule
We know that diverse backgrounds and experiences bring great value to our teams. Even if you don't think you tick all the boxes, we still encourage you to apply - your profile may surprise us!
Thank you for your application, but please note that only selected candidates will be contacted. Head-hunters and recruitment agencies may not submit resumés/CVs through this Web site or directly to managers.