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Grecotel Hotels & Resorts, the leading hotel chain in Greece, is hiring a Receptionist to join its team. At Grecotel, we believe that our people are the cornerstone of our success. We are committed to creating a supportive and inspiring work environment, offering opportunities for personal and professional growth. By joining our team, you will be part of a renowned hospitality brand that is dedicated to delivering luxury accommodations and unforgettable experiences across Greece's most stunning destinations.
Responsibilities
- Welcome and greet guests in a friendly and professional manner
- Check-in and check-out guests, ensuring a smooth and efficient process
- Handle guest requests, inquiries, and complaints with professionalism and tact
- Manage reservations and ensure accurate and up-to-date information
- Coordinate with other hotel departments to meet guest needs
- Maintain a clean and organized front desk area
Requirements
- Prior experience as a Receptionist or in a customer service role is preferred
- Excellent communication and interpersonal skills
- Professional and friendly demeanor
- Ability to multitask and handle multiple phone lines
- Proficient in using computer systems and hotel software
- Knowledge of local attractions and services
- Fluency in English, knowledge of additional languages will be considered as an asset
Benefits
- Competitive salary package and additional benefits
- Career development within Greece's leading hospitality group
- Opportunities for internal mobility and long-term career growth
- Accommodation (if necessary) and full board
- Transportation support and/or travel expenses
- Access to training and educational programs
- A dynamic and supportive working environment
- Employee discounts across Grecotel hotels and selected partner businesses
- A people-focused culture built on teamwork, respect and excellence