Thank you for your interest in LSU New Orleans. Once you start the application process, you will not be able to save your work, so you should collect all required information before you begin. The required information is listed below in the job posting. You must complete all required portions of the application and attach the required documents in order to be considered for employment. Department Eligibility Support Job Summary Job Description Reviews and responds to Medicaid eligibility-related emails received from applicants, members, authorized representatives, and other stakeholders. Provides timely, accurate, clear, and professional written responses in accordance with Medicaid policy, procedures, and established communication standards. Reviews outgoing correspondence for accuracy, completeness, professionalism, grammar, and consistency with current Medicaid policy and procedures before responding to members or other stakeholders. Researches Medicaid eligibility inquiries using applicable eligibility, enrollment, document management, and other agency systems to obtain information necessary to accurately address questions regarding applications, renewals, case status, verification requirements, notices, coverage, and other eligibility-related matters. Protects confidential and personally identifiable information and ensures all electronic communications are handled in accordance with Medicaid confidentiality requirements, HIPAA requirements, agency policies, and established security procedures. Meets established productivity, timeliness, quality, and accuracy expectations for processing Medicaid eligibility emails and other assigned electronic correspondence. Effectively manages assigned workloads and prioritizes time-sensitive inquiries. Participates in Medicaid policy, procedure, systems, and operational training and applies updated guidance to daily work. Maintains working knowledge of policy and system changes that affect Medicaid eligibility and member communications. Collaborates with team members, supervisors, eligibility staff, call center staff, and other Medicaid program areas as necessary to research and resolve member inquiries. Provides backup support to coworkers and actively contributes to team and division goals. Assists with the development and implementation of procedures, templates, standard responses, reference materials, workflows, and other tools designed to improve the accuracy, consistency, and efficiency of email processing. Provides professional customer service in all written communications, including communications involving sensitive, confidential, complex, or potentially escalated matters. Assists with special projects, correspondence initiatives, workload reduction efforts, and other Member Services Division activities as operational needs require. Performs other duties as assigned. QUALIFICATIONS REQUIRED: Bachelor’s degree, or Associate’s degree plus 3 years of professional experience, or 6 years of professional experience in lieu of degree. Proficient working knowledge of Microsoft Office and office equipment. Excellent analytical skills, effective organizational and time management skills. Great attention to detail and follow up. Ability to manage projects, assignments, and competing priorities. Proficient in the use of Microsoft Office, including but not limited to Outlook, Word, and Excel. DESIRED: Advanced degree. Minimum 1 year professional experience performing administrative functions within an office environment or health care field. Minimum 1 year professional experience reviewing and editing written content for product accuracy, and general proofing/grammar. Minimum 1 year professional experience with Medicaid program support. Minimum 1 year professional experience with project/program coordination. SALARY: 36-46k Required Attachments Please upload the following documents in the Resume/Cover Letter section. Detailed resume listing relevant qualifications and experience; Cover Letter indicating why you are a good fit for the position and LSU New Orleans; Names and contact information of three references; Applications that do not include the required uploaded documents may not be considered. Posting Close Date This position will remain open until filled. Note to Applicant: Applicants should fully describe their qualifications and experience with specific reference to each of the minimum and preferred qualifications in their cover letter. The search committee will use this information during the initial review of application materials. References will be contacted at the appropriate phase of the recruitment process. This position may require a criminal background check to be conducted on the candidate(s) selected for hire. As part of the hiring process, applicants for positions at LSU New Orleans may be required to demonstrate the ability to perform job-related tasks. LSU New Orleans seeks to recruit a highly productive workforce and will provide equal employment opportunities to all employees and prospective employees. Employment decisions shall be based strictly on merit and without regard to religious or political beliefs, sex, race, or any other non-merit factor. About LSU New Orleans LSU New Orleans is the only R2 public research university in New Orleans, Louisiana, and one of just four public colleges in Louisiana to hold that designation. R2 status opens the doors to competitive federal research grants that flow preferentially to classified research universities. It anchors the university’s power to recruit research-active faculty, to sustain doctor programs of national standing, and to signal to businesses and investors that New Orleans possesses the intellectual infrastructure a knowledge economy demands. Located along Lake Pontchartrain in New Orleans, LSU New Orleans’ research excellence and urban relevance provide an opportunity for the institution to become a leading public research partner in one of America’s most exciting and vibrant metropolitan areas. New Orleans has always faced challenges that call for research driven solutions including coastal land loss, educational achievement gaps, affordability, public safety, and workforce shortages. LSU New Orleans can strengthen its research activity as a tool for public problem solving as well as economic impact by leveraging the scale, reputation, infrastructure, and global reach of the LSU enterprise while remaining deeply connected to the city it serves. With more than 5,500 students and the support of approximately 248 faculty serving the College of Liberal Arts & Human Development, The college of Sciences, The Robert A. Savoie College of Engineering, the Henry Berstein College of Business Administration, and six distinct schools, the campus remains committed to honoring its founding vision and continuing to play a critical role in the region. Opened in 1958 on the site of a former U.S. Naval Air Station as the region’s first fully integrated public university, LSU New Orleans was created after years of coordinated efforts from civic leaders and residents who believed that an accessible public institution of higher education was vital to the city’s future. Located only 15 minutes away from downtown and the French Quarter, the university occupies a 195-acre campus in one of the nicest residential areas of the city.Since its first commencement exercises in 1962, the university has conferred more than 80,000 degrees creating an extensive network of Privateer Alumni that includes prominent local leaders in fields such as business, tourism, athletics, government, and academia. The university is also an important catalyst of socio-economic mobility for the region. Its student body includes a significant share of first-generation students, working students, adult learners, and veterans.The institution has grown from a commuter-oriented campus into a comprehensive urban research university with undergraduate, graduate, and doctoral programs in distinctive academic categories tied to the city and region. Its evolution has been inseparable from the story of New Orleans; an internationally recognized city of creativity, resilience, industry, cultural influence, and global connectivity. As one of the most strategically important cities in America, New Orleans’s economy is rooted in legacy sectors such as energy, maritime commerce, tourism, healthcare, and international trade. Recently, the city has expanded its economic portfolio to include areas such as coastal restoration, film and media production, technology, and advanced manufacturing. The city’s strengths are the university’s opportunities. New Orleans needs talent, civic leadership, resilient infrastructure, healthcare innovation, artists, and entrepreneurs. This combination of culture, commerce and connectivity gives LSU New Orleans a set of dynamic factors that allows it to serve as both an access institution and a problem-solving university as it reinvents itself beginning this summer. LSU New Orleans Welcomes Job Applicants from Varied Backgrounds LSU New Orleans seeks to recruit a highly productive workforce and will provide equal employment opportunities to all employees and prospective employees. Employment decisions shall be based strictly on merit and without regard to religious or political beliefs, sex, race, or any other non-merit factor.

Correspondence Unit Project Coordinator.

more at Ulsuno.

Assistant Professor (Coastal/Geotechnical)

Police Officer 2

Correspondence Unit Project Coordinator

similar roles.

Procurement Transformation Project Specialist

eCommerce Category Specialist

HGV Class 1 Driver (4on4off Nights)

HGV Class 1 Driver (5 in 7 Nights)

Technician

Claims Representative III, Commercial Property- Subrogation