As an Account Management Team Lead, you will coach a team of account managers to build long-term successful relationships with their partners. Also, you will lead by example through managing your own portfolio of partners and growing their business and tabalat.
Key Responsibilities
- Manage critical partners with a high degree of complexity.
- Coach your team to handle end-to-end client relationships including pitching, negotiation, and building long-term profitable relationships.
- Ensure daily, weekly, and month targets are on track and work with each team member to ensure high efficiency and effectiveness..
- Ongoing training and development for your team.
- Maintain granular reporting on team performance
- Set clear expectations, provide guidance, and ensure the professional development of team members.
- Develop and implement account management strategies to maximize partner success and revenue
- Personally manage key restaurant partner accounts, ensuring growth, satisfaction, and the successful execution of account plans.
- Build and maintain strong relationships with restaurant partners, understanding their needs and ensuring their expectations are met.
- Collaborate with cross-functional teams to address partner concerns and optimize the overall partner experience.
- Utilize data analytics to assess account performance, identify trends, and propose strategic recommendations.
- Prepare regular reports on team and account performance for senior management.
- Identify opportunities for process optimization and contribute to the development of best practices.
- Drive pipeline and attainment against team’s goals
Qualifications
Have a passion for sales
- 5+ years of experience, ideally in sales, account management, or related experience.
- You excel in a transactional deal cycle
- High level of ownership and dedication.
- You show creative sales tactics to engage with prospects.
- Experience using CRM (Salesforce) and Google Apps.
- Must be a native Arabic speaker.