Primary City/State: Phoenix, Arizona Department Name: Work Shift: Day Job Category: Nursing Nurses excel at Banner Health. With some of the best training in health care, we empower nurses to build long, successful careers. We care about you, your nursing career today and your future. Apply today. Innovation and highly trained staff. Banner Health recently earned Great Place To Work® Certification™. This recognition reflects our investment in workplace excellence and the happiness, satisfaction, wellbeing and fulfilment of our team members. Find out how we’re constantly improving to make Banner Health the best place to work and receive care. Must have 5 years of experience in clinical nursing. Will be training new vendors/partners in the community when necessary. Will be on-call every 4th weekend and 2 weekday nights in the same week. Schedule: Monday - Friday 8:00am - 5:00pm Location: Banner University Medical Center Phoenix 1111 E. McDowell Road, 85006, (Office/Inpatient) POSITION SUMMARY This position provides comprehensive management and coordination of inpatient and outpatient care for specialized patient populations, such as those requiring ventricular assist device or artificial heart. This position also has accountability for coordination of activities including, but not limited to, patient education, staff education, community education, surgical coordination, and record keeping. CORE FUNCTIONS 1. Manages individual patients across the healthcare continuum to achieve optimal clinical, financial, operation and satisfaction outcomes. Facilitates, coordination, and monitors pre-implant evaluations and the cares of implant candidate waiting implantation. Collaborates effectively with the interdisciplinary team to plan and implement the patient’s treatment plan, utilizing effective oral and written communication. Participates in weekly selection and patient update conference. 2. Collects required clinical data and collaborates with case manager of insurance provider for approval. Interprets and administers current payor contracts to best meet the financial needs for the patient and program while maximizing facility and program reimbursement. Possesses integral knowledge of multiple patient contracts. Applies this knowledge to assure the services being furnished to the patients are in compliance with the contract stipulations, obtains appropriate implant authorizations for services rendered. May collaborate with finance representatives regarding insurance coverage. 3. Establishes and promotes collaborative relationships with physicians, members of the health care team and/or third party payors, utilizing effective oral and written communication. Serves as a resource to, health care providers, patients, physicians and their office staff and/or payors. Educates other health care providers on individual care policies as it pertains to service rendered. May assist with preparation and start up activities in operating room as needed by surgical team. 4. Provides post-operative and/or procedural education to patients and family in collaboration with nursing staff in preparation for discharge from the hospital. Provides support and education to nursing staff and other health professionals regarding the device or procedure. Develops and presents education and marketing programs. 5. Participates in the program quality assurance program. Evaluates current processes, identifies need for change and implements change via process improvement projects to achieve optimal clinical, financial, operational and satisfaction outcomes. Acts as a change agent by continually monitoring processes to identify opportunities for improvement. Implements change through multi-disciplinary work group process. Assists in development of policies and procedures for the delivery of care to the patient population. May be responsible for maintaining/assisting with related database, software and programs. 6. May provide support to patients leaving the unit for tests and procedures. Serves as a resource to the community, patients, family members, primary care physician and payors regarding the implant process. Provides support and education to community health care professionals who have contact with the patient i.e. home health nurses, referring physicians, first responders (EMTs, paramedics, and local emergency departments). Serves as resource person to patients after discharge for clinical and technical support (after hours for patient call responsibilities.) Coordinate readmissions for patients experiencing difficulties. 7. Internal customers include patients, families, in-plant surgeons, in-plant interdisciplinary team, management, nursing and medical staff, and other members of the hospital interdisciplinary health care team. External customers include referring physicians and office staff, laboratories, third party payers, pharmacies, community agencies, provider networks, and regulatory agencies. MINIMUM QUALIFICATIONS Must possess a current, valid RN license in state of practice. BLS Certification is required. Bachelor’s degree in nursing required. Requires a minimum of five years clinical nursing experience; at least two of those years in the clinical specialty area. Must have a working knowledge of care management, resource/utilization management, and hospital and community resources. Requires critical thinking skills to effectively coordinate a large volume of patients simultaneously. Must demonstrate problem-solving abilities, effective oral and written communication skills, and time management skills. Must demonstrate ability to work effectively in an interdisciplinary team format PREFERRED QUALIFICATIONS Master’s degree in related area and/or certification in area of specialty preferred. ACLS preferred. Additional related education and/or experience preferred. EEO Statement: EEO/Disabled/Veterans Our organization supports a drug-free work environment. Privacy Policy: Privacy Policy Banner Health is one of the largest, nonprofit health care systems in the country and the leading nonprofit provider of hospital services in all the communities we serve. Throughout our network of hospitals, primary care health centers, research centers, labs, physician practices and more, our skilled and compassionate professionals use the latest technology to make health care easier, so life can be better. The many locations, career opportunities, and benefits offered at Banner Health help to make the Banner Journey unique and fulfilling for every employee. We are proud to offer a comprehensive benefit package for all benefit-eligible positions. Please visit our Benefits Guide for more information. EEO/Disabled/Veterans Banner Health supports a drug-free work environment. Privacy Policy As of Sept. 9, 2026, Apple Sign-In will no longer be supported on our career site due to technical issues. If you’ve used Apple “Hide My Email”: Please create a new account using your personal email address or use a Google or LinkedIn account. If you have active application, please contact [email protected] for assistance merging your profiles so no history is lost. If you’ve used Apple and shared your email: To regain access, select ‘Sign in with email’ and use the ‘Forgot Your Password?’ feature – enter your Apple email and the follow the reset steps to access your account. You can also sign in with Google or LinkedIn using the same email. Your account and application history are fully intact. Need help? Contact the Banner Health Talent Acquisition team at [email protected]. This website contains the current Banner Health job openings. Applications submitted on this site will be securely submitted for consideration. Applying via our careers website is the only way to obtain employment with Banner Health. We will never ask you for personal or banking information, or for equipment to be purchased or sent to us as part of the hiring process. Job seekers should only respond to communication from Banner’s email domain, @bannerhealth.com. For questions or to report a scam visit our contact page.

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