Department: Transportation Department Salary: $25.00 - $32.99 Commensurate with Experience Welcome to the City of Charlotte Charlotte is America’s Queen City, opening her arms to a diverse and inclusive community of residents, businesses and visitors alike. Here you will find a safe, family-oriented city where people work together to help everyone thrive. The mission of the City of Charlotte is to deliver quality public services and promote the safety, health, and quality of life for all residents. Our guiding principles include: Attracting and retaining a skilled and diverse workforce Valuing teamwork, openness, accountability, productivity, and employee development Providing all customers with courteous, responsive, accessible, and seamless quality services Taking initiative to identify, analyze, and solve problems Collaborating with stakeholders to make informed decisions SUMMARY Supervisor of a 1-2-person crew involved in the maintenance and repair of roadway infrastructure. The Labor Crew Chief occasionally operates heavy equipment, assigns and coordinates activities of crew personnel and records labor, equipment and material usage on jobs completed. Recruiting Range $24.85 - $26.00 Major Duties and Responsibilities: Supervises/Participates in field operations that include maintenance and repair. Supervises operation/maintenance of assigned equipment including heavy equipment, trucks, shovels, etc. Prepares estimates of time and materials; computes quantities such as square yards and cubic yards of material. Maintains equipment assigned in daily operation. Ensures work is completed as scheduled and meets construction standards. Directs workers in transportation services to ensure work is performed properly and materials are used as they should be. Resolves worker problems or collaborates with employees to assist in problem resolution. Ensures work crew complies with work rules, safety rules, and OSHA regulations. Participates in loading and unloading materials, supplies, and equipment. Operates vehicles, hand tools, and power-operated equipment. Creates daily reports and paperwork to be entered into Cityworks. Communicates effectively with the public regarding inquiries about construction projects. Trains and develops employees as needed through worker motivation, equipment performance, work methods, and customer service. Evaluate employee performance and prepare performance appraisals. Reports to work on call while on beeper duty for a period of a week at a time. Knowledge, Skills & Abilities: Transportation- Knowledge of principles and methods for moving people or goods by road specifically, including laws and ordinances regulating the operation of vehicles. Customer and Personal Service- Knowledge of principles and processes for providing customer and personal services including customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Administration and Management- Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, and Construction- Knowledge of materials, methods, tools, and procedures used in the construction and maintenance of streets. Safety- Knowledge of OSHA, City, and Federal rules and regulations, as well as work hazards and applicable safety precautions of the assigned work. Personnel and Human Resources- Knowledge of principles and procedures for personnel selection and training. Computers and Electronics- Knowledge of computer applications such as Kronos and Microsoft Office. Mathematics- Knowledge of simple arithmetic and measurement dimensions such as square feet and cubic square feet. Psychology- Knowledge of human behavior and performance, individual differences, and learning and motivation. Active Listening- Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Management of Personnel Resources- Motivating, developing, and directing people as they work, identifying the best people for the job. Communication- Knowing when and how much to communicate so that employees and the public gain the appropriate understanding with regards to Street Maintenance work. Critical Thinking- Using logic and reasoning to identify strengths and weaknesses of alternative solutions, conclusions, or approaches to problems. Time Management- Managing one’s own time and the time of others. Coordination- Adjusting actions in relation to others’ actions Judgment and Decision Making- Considering the relative costs and benefits of potential actions to choose the most appropriate one. Monitoring- Monitoring/Assessing the performance of yourself and others to make improvements or take corrective action. Oral Comprehension- The ability to listen and understand information and ideas presented through spoken words and sentences. Written Comprehension- The ability to read and understand information and ideas presented in writing. Oral and Written Expression- The ability to communicate information and ideas in speaking and writing so that others will understand. Near and Far Vision- The ability to see details at a close range or a distance. Physical Abilities include but are not limited to: sitting, standing, bending, twisting, reaching, kneeling/squatting, walking, driving, crawling, climbing, lifting and carrying (up to 60lbs), shoveling, pushing, and pulling. Ability to periodically work one-week periods of on-call duty. Ability to successfully complete a skills assessment. Preferred Qualifications: Class A Tanker endorsement Fork-Lift Certification OSHA 10-Hour Certification 2 years of experience in general construction, labor, and maintenance, or similar work 1 year of supervisory experience Minimum Qualifications: High School/ GED Requires 18 months of experience in general construction, labor, and maintenance, or similar work. Valid Class A commercial driver’s license with ability to obtain and maintain a City Driving Permit. Must have actively held and utilized their Class A CDL license for a minimum 1 year. Ability to obtain a CDL tanker endorsement within 6 months of hire. CONDITIONS OF EMPLOYMENT The City’s Background Check Policy requires background checks to be conducted on final internal or external candidate(s) applying for any position with the City of Charlotte. The type of information that will be collected as part of a background check includes, but is not limited to: reference checks, social security verification, education verification, criminal conviction record check, and, if applicable, a credit history check, sex offender registry and motor vehicle records check. Background checks must be in compliance with all federal and state statutes, such as the Fair Credit Reporting Act (FCRA). The checks must be consistent with the guidelines set forth by these laws requiring organizations to obtain a candidate’s written authorization before obtaining a criminal background report, motor vehicle records check or credit report; and to properly store and dispose of information derived from such reports. Final candidates must pass a pre-employment drug-screening test and physical examination. During the selection process, candidates may be asked to take a skills test, and/or participate in other assessments. The City of Charlotte is an Equal Opportunity Employer and does not unlawfully discriminate on the basis of race, religion, color, sex, national origin, marital status, age, disability, sexual orientation, political affiliation or on the basis of actual or perceived gender as expressed through dress, appearance, or behavior. Our culture is to serve the community honorably. HOW TO APPLY Apply online. Federal law requires employers to provide reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. You are welcome to visit the City of Charlotte Human Resources Department lobby, where self-service application kiosks are available. They are located in our office at 700 East 4th Street, Suite 200, Charlotte, NC 28202. We are open Monday through Friday, from 9:30 a.m. to 3:30 p.m. (EST), excluding official City holidays. For questions about your application or the hiring process, please email [email protected] The City of Charlotte is committed to making our services and programs accessible to all. Upon request, auxiliary aids, written materials in alternate formats, language access, and other reasonable accommodations or modifications will be provided. To make a request, please fill out the Innovation & Technology ADA request form or call 704.336.4120. BENEFITS The City of Charlotte provides a comprehensive benefits package to eligible employees. Click here to learn more about the City of Charlotte’s benefits. The City of Charlotte is a drug and alcohol-free workplace. Our City, Our Mission When you join the City of Charlotte, you become part of Team Charlotte — a dedicated group of professionals working together to make a meaningful impact on our community and its future. The City of Charlotte has more than 8,000 employees working across 19 departments to serve close to 1 million residents. From public safety and clean water to transportation, housing and an international airport, our teams deliver essential services to keep Charlotte connected, safe and empowered with opportunity for all. As public servants, we are guided by a clear mission: to be committed to exceptional service every day. No matter the department or role, every team member plays a part in helping our city grow, thrive and meet the needs of those who rely on us. We are a values-driven organization, working collaboratively, acting with integrity and delivering reliable results. We embrace a forward-thinking mindset, encouraging curiosity, innovation and continuous improvement. The City of Charlotte is committed to making our services and programs accessible to all. Upon request, auxiliary aids, written materials in alternate formats, language access, and other reasonable accommodations or modifications will be provided. To make a request, please fill out the Innovation & Technology ADA request form or call 704.336.4120. Looking for an internship? Explore opportunities on our Internship Career Site and take the first step toward your career with the City of Charlotte.

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