- Coordinate with tenants to onboard them into IPC marketing campaigns, festive programmes, events, promotions and content opportunities.
- Contact tenants to collect, verify and consolidate business information, including offers, participation details, operating updates, contact information, images and required supporting materials. · Prepare first drafts of Event Orders, tenant briefings, participation forms, trackers, contact lists, meeting notes and other campaign documents for review.
- Follow up on tenant submissions, approvals, artwork, vouchers, prizes and campaign deliverables against agreed deadlines; escalate gaps promptly.
- Support campaign and event execution, including site checks, setup coordination, registration, customer engagement, redemption support and post-event pack-down when required.
- Conduct routine checks of in-mall campaign materials and tenant-facing communication touchpoints; report incorrect, outdated, damaged or missing items.
- Maintain orderly digital folders and physical records for tenant submissions, campaign assets, Event Orders, photographs, inventories and reports.
- Support simple marketing communications and administration, including presentation updates, basic copy drafts, photo documentation, vendor coordination and internal circulation.
- Assist with campaign reporting by compiling participation, redemption, engagement, tenant feedback and other available performance information.
- Follow IPC safety, data privacy, brand and operational requirements, particularly when handling customer or tenant information and supporting on-ground activities.
- Accurate and timely completion of assigned trackers, records, Event Order drafts and tenant follow-ups.
- Professional and respectful communication with tenants, colleagues, agencies, vendors and customers within the agreed scope.
- Proper handling, filing and confidentiality of business, tenant and customer information accessed during the internship.
- Immediate escalation of missed deadlines, inaccurate information, operational concerns or safety risks to the assigned supervisor.
- Currently pursuing or recently completed a Diploma or Bachelor's Degree in Marketing, Business, Mass Communication, Public Relations, Event Management or a related field.
- Basic understanding of marketing campaigns, events, promotions, customer communication and social media.
- Working knowledge of Microsoft Word, Excel and PowerPoint.
- Good written and spoken English and Bahasa Malaysia; additional local languages are an advantage for tenant coordination.
- Basic awareness of accurate record keeping, confidentiality and responsible handling of personal or business information.
- Able to commit to a full-time, three-six months internship and available to start immediately.
Please apply by 1 December 2026