Business Functions DBS’ Private Banking offers a one-stop, full-service touch-point for total banking requirements and provides the highest level of personalised banking. We have a team of dedicated, experienced investment advisors who identify opportunities in the various asset classes and employ the best strategies and product vehicles to cater to each client’s needs. Coupled with partnerships within the DBS network and with global institutions, we strive to build long-term relationships with our Private Banking clients in Asia by providing them with high quality, timely and extensive wealth management, investment and financial solutions. Responsibilities · Support Relationship Managers in providing differentiated service to high net-worth customers and contribute to customer retention and growth · Oversee the whole client account lifecycle from account opening, maintenance to closure · Ensure KYC process is completed on time and all documentation is accurate, compliant, and finalized · Collaborate with business support and service providers to ensure timely transaction processing and delivery of customer-focused service to exceed customer expectations · Establish customer relationships, know the customers to gain their confidence and trust, and deliver customer-focused solutions · Assist Relationship Managers in the daily maintenance of customer relationships · Serve as customers’ key contact point in initiating customer instructions, monitoring fund payment, and preparing loans disbursement instructions Requirements · Degree holder in Business, Finance or related disciplines · Minimum of 3 years of relevant experience in a private banking or wealth management environment, preferably in a client-servicing or support role. · Solid experience in building customer relationships is an advantage · Qualified to carry out Investment regulated activities (Types 1 and 4) under Securities and Futures Ordinance (SFO) is a must · Customer-focused, with excellent communication and interpersonal skills · Good command of written and spoken English and Chinese, fluency in Putonghua is a must · The hiring process for this role is subject to the Mandatory Reference Checking Scheme. Please see further details here. Apply Now We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements. We regret only shortlisted candidates will be notified. Location: The Center Job: Customer Service Schedule: Regular Employee Status: DBS is more than a bank — we're shaping the future of finance and communities. With innovation at our core and impact in our DNA, we go beyond banking to build careers, relationships, and a better world. DBS is a leading financial services group in Asia with a presence in 19 markets. Headquartered and listed in Singapore, DBS is in the three key Asian axes of growth: Greater China, Southeast Asia and South Asia. Recognised for its global leadership, DBS has been named “World’s Best Bank” by Global Finance, “World’s Best Bank” by Euromoney and “Global Bank of the Year” by The Banker. The bank is at the forefront of leveraging digital technology to shape the future of banking, having been named “World’s Best Digital Bank” by Euromoney and the world’s “Most Innovative in Digital Banking” by The Banker. In addition, DBS has been accorded the “Safest Bank in Asia” award by Global Finance for 15 consecutive years from 2009 to 2023. DBS provides a full range of services in consumer, SME and corporate banking. As a bank born and bred in Asia, DBS understands the intricacies of doing business in the region’s most dynamic markets and is committed to building lasting relationships with customers. With its extensive network of operations in Asia and emphasis on engaging and empowering its staff, DBS presents exciting career opportunities.

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