Senior Business Systems Analyst.

Accountabilities

• Lead stakeholder workshops to understand business needs, identify challenges, and translate requirements into functional specifications, user stories, epics, and acceptance criteria.

• Map current-state and future-state business processes, identify gaps and inefficiencies, and recommend workflow optimization and automation opportunities.

• Collaborate with solution architects, developers, and QA teams to assess system capabilities, explore integration opportunities, and ensure proposed solutions align with business objectives.

• Manage requirements traceability and support development and testing activities throughout the software development lifecycle.

• Oversee User Acceptance Testing (UAT), coordinate defect resolution, and help ensure solutions meet business requirements before release.

• Evaluate proposed system enhancements, conduct impact assessments and root cause analyses, and support informed solution decisions.

• Support system implementations, migrations, and releases, helping drive user adoption through clear documentation and training.

• Maintain process maps, functional specifications, system workflows, and other business analysis documentation.

• Use data analysis tools and relevant business information to support decision-making and identify opportunities for improvement.

• Facilitate collaboration across stakeholders and provide guidance or mentorship to fellow business analysts.

Requirements:

• 5+ years of experience in business systems analysis, systems design, product or IT consulting, or a related field.

• Bachelor's degree in Computer Science, Information Systems, Business Administration, or a related discipline, or equivalent practical experience.

• Strong understanding of Agile methodologies, including Scrum and Kanban, as well as Waterfall, with experience managing business analysis activities across the SDLC.

• Hands-on experience with SQL, Excel, Power BI, Tableau, or comparable data analysis tools.

• Understanding of APIs, data models, and enterprise system integrations, with the ability to assess system dependencies and evaluate technical solutions.

• Proficiency with requirements management, collaboration, and process documentation tools such as Jira, Confluence, Lucidchart, Visio, Miro, or Draw.io.

• Strong analytical and problem-solving skills, including the ability to interpret complex requirements and recommend practical solutions.

• Excellent communication, facilitation, and stakeholder management skills.

• Ability to explain technical concepts clearly to non-technical audiences and collaborate effectively with cross-functional teams.

• Proactive approach to managing priorities, driving initiatives, and supporting continuous improvement.

Benefits:

• Remote work opportunity based in India.

• Opportunity to collaborate with global business stakeholders and cross-functional technology teams.

• Exposure to complex business systems, enterprise integrations, and technology initiatives.

• Opportunity to contribute to process optimization, automation, and solutions that improve business outcomes.

• Scope to take ownership of business analysis activities and support the development of fellow analysts.