SUMMARY: Assists clinicians in providing high-quality patient care, while exhibiting superb customer service skills to all patients and the overall practice PRINCIPAL DUTIES AND RESPONSIBILITIES: Brown University Health employees are expected to successfully role model the organization’s values of Compassion, Accountability, Respect, and Excellence as these guide our everyday actions with patients, customers and one another. Assists with direct patient care procedures and related tasks, such as vital signs, obtaining patient histories, verifying medication lists, lab tracking, document management, preparing charts and pre-visit planning Works quality reports to ensure gaps of care are closed and maintain consistent quality scores Performs routine specialized procedures and point of care testing, such as EKGs, urine dips, spirometry, nebulizer treatments, specimen collection, etc. Administers injections including vaccines and medications Educates and advises patients on specified medical issues under clinician guidance Monitors inventory of medical supplies, including vaccines and medications, and ensures they are not stored or used past the expiration date Monitors inventory of medical supplies, including vaccines and medications, and ensures they are not stored or used past the expiration date Schedules, coordinates, and tracks STAT patient referrals and pre-authorizations Practices safety, environmental and/or infection control standards and complies with OSHA and DOH standards Complies with federal and local confidentiality laws, including HIPAA, ensuring patient privacy Adheres to Brown Health Medical Group Primary Care guidelines and policies for protecting patients’ demographic, clinical and financial information Attends meetings, workshops, and trainings as they relate to the position and office workflows Performs other duties as assigned. EDUCATION: Medical Assistant Certification or equivalent training/experience as acceptable to the Practice Manager EXPERIENCE: At least one year of prior MA experience Familiarity using an Electronic Medical Record (EMR) Experience planting PPDs and giving injections Any combination of education and experience that is substantially equivalent is also acceptable Knowledge, Skills and Ability Ability to maintain quality, safety, and /or infection control standards Ability to perform standard clinical procedures according to established protocols Ability to show care and compassion when dealing with patients Knowledge of inventory management practices Capacity to collaborate with colleagues and teammates as necessary to ensure quality work Ability to foster a cooperative work environment Ability to organize, prioritize and schedule work assignments Ability to multi-task and operate under pressure with the skills to think critically and problem solve Excellent interpersonal and communication skills (both verbal and written) with the capability to effectively communicate with employees, patients, providers, insurance companies, etc. Must be committed to providing superior customer service to all Must be flexible and receptive to change with the ability to learn quickly and retain new information Ability to use technology with proficiency in Microsoft Office applications such as: Outlook, Excel and Word Detail and process orientated with a focus on accuracy and efficiency Ability to escalate issues to physicians/management when appropriate Professional appearance and demeanor SUPERVISORY RESPONSIBILITY: None. Pay Range: $18.13-$29.90 EEO Statement: Brown University Health is committed to providing equal employment opportunities and maintaining a work environment free from all forms of unlawful discrimination and harassment. Location: Brown Health Medical Group Primary Care - 593 Eddy St - Executive Suite Providence, Rhode Island 02903 Work Type: M-F 8am-5pm with rotating evening and weekends Work Shift: Day Daily Hours: 8 hours Driving Required: No As Rhode Island's largest health system and private employer, Brown University Health is the state's premier provider of health services and includes the only Level I Trauma Center for southeastern New England. Today, more than 20,000 people work at Brown University Health and bring their unique skills, experiences, and compassion to their jobs every day. Formed in 1994, Brown University Health is a not-for-profit health system based in Providence, RI comprising three teaching hospitals of The Warren Alpert Medical School of Brown University: Rhode Island Hospital and its Hasbro Children's; The Miriam Hospital; and Bradley Hospital, the nation’s first psychiatric hospital for children; Newport Hospital, Saint Anne's Hospital and Morton Hospital, community hospitals offering a broad range of health services; Gateway Healthcare, the state’s largest provider of community behavioral health care; and Brown Health Medical Group, the largest multi-specialty practice in Rhode Island. Brown University Health is an equal opportunity employer that values diversity of cultural background, race, gender, age, religion, identity, ability, and perspectives - we are actively committed to a diverse workforce that represents the patients and community that we serve. We are invested in creating a respectful, inclusive, and equitable environment that supports the holistic well-being of our employees and their families. Join us and help build a healthier future for our patients - and for yourself. Company Location Belonging and Engagement Nursing Our Mission

Medical Assistant.

more at Brownhealth.

Research Program Manager

Behavioral Health Attendant

Unit Secretary

similar roles.

Application & Field Service Specialist

Technicien Gestion de Production H/F

Subject Matter Expert - Palayan

Customer Service Representatives- Remote

WELL FIELD O&M TECHNICIAN

PROCESS CONTROL SHIFT FOREMAN