Lifestyle Concierge
ROOST Tampa | Tampa, FL | Full-Time
About ROOST
ROOST Apartment Hotel reimagines the temporary living experience by combining the comfort and flexibility of a fully furnished apartment with the service and hospitality of a boutique hotel. Our thoughtfully designed spaces are created to help guests and residents feel at home while connecting with the neighborhood and experiencing something new throughout their stay.
The Role
ROOST Tampa is seeking an energetic, engaging, and hospitality-driven Lifestyle Concierge to join our team. The Lifestyle Concierge is responsible for creating a warm and welcoming experience for guests and residents while supporting lifestyle programming and service throughout our amenity spaces.
This role is ideal for someone who genuinely enjoys connecting with people, anticipates guest needs, and brings creativity and enthusiasm to every interaction.
What You’ll Do
- Warmly welcome guests and residents and create a thoughtful, personalized experience throughout their stay.
- Provide gracious and professional guest service across ROOST Tampa’s amenity spaces and lifestyle programming.
- Build genuine connections with guests and residents while helping foster a welcoming sense of community.
- Assist with the execution of lifestyle programming and guest experiences.
- Respond to guest questions and requests with creativity, resourcefulness, and a solutions-oriented approach.
- Maintain a strong knowledge of the property, amenities, programming, and surrounding neighborhood.
- Work collaboratively with fellow team members to ensure a seamless guest and resident experience.
- Remain flexible and responsive in a fast-paced hospitality environment while managing multiple priorities.
Who You Are
- Bright, engaging, and passionate about making meaningful connections with others.
- Naturally warm and welcoming and energized by creating memorable experiences for guests.
- Self-sufficient, resourceful, and comfortable developing creative solutions.
- Detail-oriented with the ability to work independently and manage multiple tasks simultaneously.
- Computer savvy and able to learn new systems quickly.
- Strong interpersonal skills with the ability to work thoughtfully and professionally with guests, residents, coworkers, and management.
- Able to communicate effectively in English, both verbally and in writing.
- Available to work a flexible schedule, including weekends and holidays as needed.
What We Offer
- Medical, dental, vision, and life insurance
- 401(k) retirement plan
- Paid vacation, holidays, personal days, and sick time
About Method Co.
Method Co. is a hospitality company focused on creating distinctive hotels, restaurants, and residential experiences. Our people are at the heart of what we do, and our culture is shaped by progressivism, enthusiasm, entrepreneurialism, creativity, and vibrant diversity.
Equal Opportunity Employer
Method Co. is an equal opportunity employer. We are committed to creating an inclusive workplace and consider qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, genetic information, or any other characteristic protected by applicable law.