Phelps Health is a 2000-employee-strong hospital and healthcare system serving the heart of small-town Missouri. No matter where you start with us, we’re committed to taking our team to the top. If you’re ready for the challenge of providing life-saving care or supporting those who do, read on to find your fit in the Phelps Health family. General Summary The Lean/Quality Improvement Specialist works with hospital departments and Medical Staff to assist in the coordination, facilitation and implementation of LEEP/Lean projects, performance improvement efforts and regulatory compliance. The Lean/Quality Improvement Specialist works and interacts in a positive manner, with the Medical Staff and the clinical departments to communicate and lead LEEP/Lean teams, quality improvement efforts and regulatory compliance efforts. The Lean/Quality Improvement Specialist combines statistical knowledge and technical expertise to perform data collection, aggregation and analysis of data to communicate the findings to the various stakeholders. Essential Duties and Responsibilities Reviews data from internal and external systems to identify trends that affect the quality, cost effectiveness and delivery of services. Prepares and analyses statistical reports on Lean/Quality improvement activities. Communicates effectively, information obtained from the statistical reports to various stakeholders and reports back any data discrepancies and/or recommendations for changes. Collaborates with Lean/LEEP team leaders, staff and physicians in developing and implementing improvement projects. Acts as a resource for department directors, organization leaders, employees and physicians for understanding and implementation of the LEEP/Lean and quality improvement activities according to the standards of the regulatory agencies. Assists with the preparation and execution of any regulatory surveys. Participates in department projects meeting deadlines and assigned responsibilities. Education Bachelor’s degree or equivalent work experience is required with an emphasis in Lean and/or quality improvement principles. Registered Nurses with acute care experience as a healthcare professional and a working knowledge and skill with computers will be considered. Microsoft expertise with strength in Excel program is required. Work Experience Three (3) years’ experience in hospital setting, preferred. Need strong written and verbal skills and ability to interpret financial and statistical reports. Need the ability to communicate in a positive and clear manner to medical and clinical staff. Need working knowledge of Microsoft programs; especially Excel and Visio and be proficient in using the internet to find clinical benchmarks. Certification/License Registered Nurse must be licensed in Missouri desirable Certified Professional in Healthcare Quality (CPHQ) certification is desirable Lean/Six Sigma certification is desirable Mental/Physical Requirements Considerable mental concentration for sustained periods of time on variable operations. Requires repetitive dexterity tasks. Majority of the time spent on a computer. Works in close proximity to others in a distracting environment. Occasional walking and sitting 6-8 hours a day. Working Conditions Standard office conditions; well lighted, climate controlled area. Potential for exposure to infectious diseases. At Phelps Health, we think we have a better team, benefits, and opportunities for growth than anyone else around, and we invite you to see for yourself! Apply now to join us on our mission in health care. Phelps Health serves over 200,000 residents in south-central Missouri. Phelps Health is county-owned, non-tax supported and is overseen by a five-member elected board. Phelps Health employs more than 1,900 people, including 100-plus providers. Phelps Health, which includes a hospital licensed for 240 patient beds, serves a six-county area, with its main campus and several clinics located in Rolla, Missouri. Phelps Health also has clinics in Salem, St. James, Vienna and Waynesville, Missouri.

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4 Nov, 2026

Phelpshealth

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Phelps Health Hospital, United States of America

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