Account Manager English & French Are you passionate about building strategic customer relationships and creating long-term value? Do you enjoy identifying opportunities, delivering customer-focused solutions and driving sustainable growth? About the Role As an Account Manager at Elsevier, you will be responsible for growing and developing assigned accounts and territories. You will manage renewals, identify new business opportunities and build strong relationships with key stakeholders. By understanding your customers’ priorities, challenges and industry trends, you will position Elsevier’s portfolio of solutions to support their strategic objectives and deliver measurable value. Responsibilities Develop and maintain strong, trusted relationships with key stakeholders across assigned accounts. Conduct customer needs analyses to understand strategic priorities, challenges and growth opportunities. Develop and execute strategic account plans aligned with customer objectives. Achieve revenue targets through new business, cross-selling, upselling and timely renewals. Position Elsevier solutions through a consultative, value-based sales approach. Use data and insights to identify opportunities, support decision-making and provide accurate forecasts. Collaborate with colleagues across marketing, product, customer success and other teams to deliver the best possible customer experience. Navigate complex stakeholder environments and adapt to changing customer and market needs. Maintain strong knowledge of customer industries, Elsevier’s evolving portfolio and relevant market trends. Requirements Fluency in English and French is essential. Bachelor’s degree or equivalent professional experience. Good experience in B2B sales or account management, preferably within a corporate or knowledge-based environment. Demonstrated experience in strategic account planning and consultative selling. Good communication, negotiation and presentation skills. Ability to build trusted relationships and work effectively across complex stakeholder groups. A commercial, results-oriented approach with accountability for revenue and growth targets. Strong analytical skills and confidence using data to inform decisions. Experience working in a matrix organisation. Proficiency in Salesforce, Microsoft Office and other sales enablement tools. Work in a Way That Works for You We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals. Working Pattern Working flexible hours – flexing the times when you work in the day to help you fit everything in and work when you are the most productive. About the Business A global leader in information and analytics, Elsevier helps researchers and healthcare professionals advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice. At Elsevier, your work contributes to the world’s grand challenges and a more sustainable future. We harness innovative technologies to support science and healthcare to partner for a better world. Primary Location Base Pay Range: NLD Amsterdam (Radarweg) €48,600 - €80,800. Total Target Cash Range: €74,700 - €124,700. Pay mix between base and variable pay varies based on sales role; please discuss with the recruiter. This role is covered by the Collective Labor Agreement Publishing Industry. We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here. Please read our Candidate Privacy Policy. We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: EEO Know Your Rights. Elsevier is a global leader in advanced information and decision support for science and healthcare. We believe that by working together with the communities we serve, we can shape human progress to go further, happen faster, and benefit all. We support continuous discovery and uphold the highest standards of content integrity, reliability, and reproducibility so the communities we serve can advance their field of science, healthcare or innovation with confidence. By combining high-quality content with powerful analytics, we transform complexity into clarity and deliver mission-critical insights that help professionals make better decisions when it matters most. We deliver insights that help research institutions, governments, and funders achieve their goals. We help researchers discover and share knowledge, collaborate, and accelerate innovation. We help librarians provide verified, quality information to universities. We help innovators turn knowledge into new products. We help health professionals improve patient care and educators train the next generation of doctors and nurses. Connecting quality content and innovative technologies, we make progress go further and happen faster. And by championing inclusion and sustainability, we ensure progress benefits all. With 9,500 employees, over 2,300 technologists in 5 major tech hubs, and more than 60 locations across the globe, we are committed to supporting the scientific and healthcare communities around the world. We offer a diverse range of opportunities across technology, commercial, business, and early career jobs. If you are looking for a career that inspires progress in science, innovation and health, and allows you to grow every day, find your team at Elsevier. Elsevier is part of RELX Group. Let’s shape progress together. Join us. elsevier.com/about/careers

Account Manager.

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