Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Position Overview NTT DATA Thailand is seeking a highly motivated and customer-focused Client Executive to manage and grow strategic relationships within the Telecommunications sector. The successful candidate will serve as a trusted advisor to telecom customers, driving customer satisfaction, identifying new business opportunities, and positioning NTT DATA's portfolio of Digital Transformation, Cloud, Cybersecurity, Data & AI, Network, Managed Services, and System Integration solutions. This role requires strong account management capabilities, executive stakeholder engagement skills, and a deep understanding of the telecommunications industry landscape. Key Responsibilities Client Relationship Management Build, maintain, and strengthen long-term relationships with key decision-makers and stakeholders across assigned telecommunications accounts. Establish trusted advisor status with customer executives, business leaders, and technology teams. Conduct regular business reviews to understand customer priorities, challenges, and strategic initiatives. Develop account plans and customer engagement strategies to increase customer loyalty and satisfaction. Ensure high levels of client satisfaction and proactively address customer concerns and escalations. Business Development & Revenue Growth Identify, qualify, and pursue new business opportunities within existing telecommunications accounts. Drive pipeline growth and achieve annual revenue, bookings, and profitability targets. Cross-sell and up-sell NTT DATA solutions and services across multiple customer business units. Develop strategic pursuit plans for large-scale transformation initiatives and managed services opportunities. Lead commercial discussions, proposal development, pricing strategy, and contract negotiations. Industry & Market Expertise Maintain deep understanding of the Telecommunications industry, including: Network Transformation OSS/BSS Modernization Cloud Adoption and Migration Cybersecurity Data Analytics & AI 5G and Edge Computing Customer Experience Transformation Monitor industry trends, competitor activities, and emerging technologies to identify growth opportunities. Translate customer business challenges into technology-driven solutions. Internal Collaboration Collaborate closely with Solution Architects, Presales Consultants, Delivery Teams, Practice Leaders, and Partners to develop customer solutions. Coordinate internal resources to ensure successful proposal development and service delivery. Act as the voice of the customer within NTT DATA. Forecasting & Reporting Maintain accurate sales forecasts and opportunity pipelines in CRM systems. Provide regular account status updates, revenue forecasts, and business reviews to management. Track customer engagement activities and account growth metrics. Required Qualifications Education Bachelor's degree in Business Administration, Information Technology, Telecommunications, Engineering, or related discipline. MBA is an advantage. Experience 7+ years of experience in Enterprise Sales, Account Management, Client Management, or Business Development. Minimum 3-5 years managing strategic accounts within the Telecommunications industry. Proven track record of achieving and exceeding sales targets. Experience selling technology services, consulting, managed services, cloud, infrastructure, cybersecurity, or digital transformation solutions. Experience working with major telecom operators, network providers, or telecommunications ecosystem partners. Skills & Competencies Strong executive presence and stakeholder management skills. Excellent consultative selling and client engagement capabilities. Strategic account planning and opportunity management. Strong negotiation and commercial acumen. Ability to influence cross-functional teams without direct authority. Excellent presentation, communication, and relationship-building skills. Strong problem-solving and customer-centric mindset. Ability to work in a fast-paced, matrix organization. Workplace type: About NTT DATA NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world’s leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 70 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today. Third parties fraudulently posing as NTT DATA recruiters NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters whether in writing or by phone in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an @nttdata.com email address. If you suspect any fraudulent activity, please contact us. Is innovation part of your DNA? Do you want to enable a connected future for people, organizations, and society? Join our growing global NTT family and you’ll be part of the world’s largest ICT company (by revenue). We’ve combined the capabilities of 28 remarkable companies to become one, leading technology services provider. Together, we help our people, clients, and communities do great things with technology to create a more secure and connected future. We employ 40,000 people across 57 countries. By bringing together the world’s best technology companies and emerging innovators, we work together to deliver sustainable outcomes to businesses and the world. Innovation is part of our DNA. We believe it’s key to what makes us different. So, we strive to move forward, challenge the status quo, and drive excellence through the technologies we integrate and the services we deliver around the world. The result is connected cities, connected factories, connected healthcare, connected agriculture, connected conservation, connected mobility, and connected sport. Together we enable the connected future. You’ll be joining a global employer that is committed to attracting, growing and keeping the best talent. A place where you will be at the heart of our success!

Client Executive, Telecommunications Industry.

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