Position Summary:
The Roof Measurement Specialist is responsible for accurately capturing and documenting detailed roof measurements and features using specialized software. This role requires a high level of precision, technical aptitude, and a solid understanding of roofing structures and terminology. The Specialist will input customer and property details, select and manage roof imagery, precisely draw roof outlines, label key roof elements, assign accurate pitches, and utilize software tools to refine and organize measurement data. Upon completion, the Specialist will generate final roof reports in the required format and provide them to clients or stakeholders. This position demands excellent attention to detail, problem-solving skills, and the ability to manage multiple projects efficiently to meet deadlines.
Job Details:
- Work from Home
- Monday to Friday | 10:00 PM to 7:00 AM Manila Time (Shifts are subject to change/Shifting)
- *Following PH Holidays
Responsibilities:
- Input address and customer details into the Roofer platform to initiate roof measurements.
- Select and manage roof imagery that would be used.
- Precisely draw roof outlines using tools like the 90-degree snapping feature to ensure accurate edge alignment.
- Label various roof features including eaves, valleys, hips, ridges, and rakes, applying your knowledge of roofing structures for accurate categorization.
- Assign the correct pitch to each roof facet, adjusting for slope and integrating additional architectural features like dormers.
- Utilize the platform's layering and editing tools to organize and refine measurement details, making use of functionalities such as undo, redo, and delete to correct errors.
- Save ongoing projects and return to them as needed, ensuring no details are lost between sessions.
- Upon completion of measurements and labeling, proceed to generate the final roof report, selecting appropriate output formats and sending the report to clients or stakeholders.
- Ensure the delivery of 100% quality and 100% turnaround time from day one.
- Thoroughly review all notes from clients and the support team to ensure no details are overlooked in task execution.
- Prioritize weekly training refresher courses to evaluate new hires' abilities and identify areas for improvement, facilitating quicker adaptation to their responsibilities and enhancing overall productivity.
Qualifications:
- Hands-on experience in roof measurement is preferred.
- High attention to detail and precision, with a keen eye for aesthetics and technical accuracy.
- Strong understanding of roofing terminology and structural elements, or willingness to learn quickly on the job.
- Competence in handling digital tools and software for data entry and image manipulation.
- Strong organizational skills to manage multiple projects simultaneously and meet deadlines.
- Good problem-solving skills to navigate software issues or measurement challenges.