Work Shift: Staff's patient front and/or discharge windows to include receiving visitors and patients, ascertaining their needs and directing them accordingly. Performs related clerical duties; entering information into systems, collecting forms; and completing medical chart entries; collecting fees as appropriate and answering phones. Registers new patients, verifies and updates demographic and insurance information of established patients in record and computer. Verifies co-pays and coverage. Monitors reception area and patient flow, notifies patient of delays. Reconciles daily patient receipts. Provides other clerical support and department duties as necessary and/or as assigned by the office manager or physician. Qualifications: A. Education & Training: High School diploma or GED equivalent. B. Experience: One (1) year in physician office or related hospital experience. C. Required Certification/Registration/Licensure: AHA/ARC BLS certification required. D. Knowledge, Skills & Abilities: Knowledge of medical terminology. Ability to maintain quality, safety, and/or infection control standards. Knowledge of planning and scheduling techniques. Knowledge of medical billing procedures. Word processing and/or data entry skills. Knowledge of related accreditation and certification requirements. Receptionist skills. Skill in preparing and maintaining patient records. Ability to develop and maintain filing systems. Ability to interact and communicate with people in person and over the telephone, often in stressful situations. Knowledge of the nature and provisions of alternate health insurance plans. Knowledge of pre-certification requirements, procedures and documentation of third-party medical insurance payers. Emory is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law. Emory Healthcare is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. Please contact Emory Healthcare’s Human Resources at [email protected]. Please note that one week's advance notice is preferred. Scheduled Weekly Hours: 40 FTE: 1 Expanded Work Shift: On Call: We’re pleased to announce that Emory Healthcare and Houston Healthcare have joined forces to better serve our communities and strengthen our mission. This integration marks an exciting step forward, combining our shared values and complementary strengths. What This Means for Job Seekers While our organizations are integrating, each will continue to operate separate hiring processes for the time being. That means if you’re interested in a position at Emory Healthcare, please apply through Emory Healthcare’s careers website: http://www.emoryhealthcare.org/careers. We’re committed to a smooth transition and will keep you informed as we align our operations. Thank you for your interest in joining our teams—we’re excited about what the future holds. We’re committed to a smooth transition and will keep you informed as we align our operations. Thank you for your interest in joining our teams—we’re excited about what the future holds. Houston Healthcare is the premier health organization in Middle Georgia, serving as a cornerstone for health and wellness for the community since 1960. Strategically positioned to connect people, community, and quality care, Houston Healthcare is a caring health system, dedicated to excellence today and tomorrow. With two main hospitals and 7 separate campuses, HHC’s combined capacity of 282 beds serves over 300,000 patients in Houston County and surrounding communities annually.

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