Stafford Gray is seeking an experienced Salesforce Application Architect to lead the design and delivery of enterprise Salesforce solutions for a large public-sector health and human services program. You’ll help modernize mission-critical case management systems that serve thousands of users, moving legacy applications onto a modern Salesforce platform built on Sales Cloud, Service Cloud, Experience Cloud, and Field Service Lightning.
This is a hands-on technical leadership role. You’ll set architectural direction, guide development teams, and make sure solutions are secure, scalable, and built to Salesforce best practices.
What You’ll Do
- Lead end-to-end architecture and technical design of Salesforce solutions supporting case management, field service operations, and user engagement
- Run org health checks and platform assessments, and deliver actionable recommendations
- Participate in design and discovery sessions and promote Salesforce Well-Architected principles
- Translate complex business requirements into maintainable solutions alongside business analysts, product owners, and stakeholders
- Oversee proofs of concept to validate technical feasibility and business value
- Plan and coordinate integrations with external partners, other agencies, and hosting platforms
- Design and implement application security that meets agency policy and regulatory standards
- Lead impact analysis for changes driven by legislation, policy, or business process updates
- Mentor and provide technical leadership to development teams of employees and contractors
- Support release readiness, backlog prioritization, and environment management across dev, test, UAT, and production
- Support 24/7 operations of a high-availability, statewide production system
Requirements
Required Qualifications
- Bachelor’s degree
- 5+ years of hands-on experience with Salesforce, SQL, Java, and web services development
- 2–3 active Salesforce certifications (required)
- 5+ years gathering and analyzing business and technical requirements with stakeholders
- Experience designing and implementing CI/CD pipelines, including pipeline-as-code, branching strategies, automated code reviews, and automated testing
- Strong ability to explain technical concepts to both technical and non-technical audiences
Preferred Qualifications
- Salesforce Architect certification (Application Architect, System Architect, or CTA track)
- Enterprise-scale Salesforce implementation experience
- Database-related certifications
- Oracle SQL development, including query tuning and performance optimization
- 5+ years in Agile development environments
- DevOps experience with automated builds, regression/smoke testing, and multi-environment deployments
- Experience with Field Service Lightning
- Public-sector, health and human services, or case management experience