WHY WORK AT JOE & THE JUICE
JOE & THE JUICE is a people-centric food and beverage company built around culture, not just juice, sandwiches, coffee, and much more. When joining us, you step into a high-energy community where the music is loud, the bar is your stage, and your personality matters as much as your skills.
We believe in four simple virtues that shape everything we do:
- Positive Attitude
- Inclusion
- Social Ties
- Growth
For us, this means that when you choose a cup-half-full mindset, welcome people from every background, build real friendships across the bar by creating great guest experiences, and use every shift as a chance to learn something new — you become more than just a Juicer; like us, you continue to search and find purpose and meaning in what you do.
From your first day, you’ll be part of an international network of Juicers who support each other, celebrate wins together, and push each other to grow. You will learn by doing, move through a clear Moneyball career path, and be part of a company where most leaders have earned their stripes behind the bar (fun fact: over 75% of our employees started as Juicers!).
If you love fast-paced service, music, people, and the idea of turning a job into a lifestyle, JOE can become a place to build skills, friendships, and a career that can take you across cities, countries, and roles.
JOB SUMMARY
Position title: Regional HR Business Partner - East Coast
Reports to: People Director, US
Job Location: SoHo, NY
Closing Date for Job Post: Open until filled
Salary Range: $130,000 - $160,000
ABOUT THE ROLE
As JOE & THE JUICE continues its rapid expansion across the United States, we are seeking a strategic and commercially minded Regional Human Resources Business Partner to support our stores across our East Coast markets and serve as the primary People partner to Operations leadership. This individual will serve as a trusted advisor to District Managers, Market Managers, and Regional Operations leaders while helping build scalable people practices that support the continued growth of the U.S. business.
This is a field-based role with real ownership of the region's people agenda, from talent and performance to employee relations, compliance, and change. It is an opportunity to influence business performance through people strategy while helping shape the future of one of the fastest-growing food and beverage brands in the industry.
KEY RESPONSIBILITIES
- Serve as a trusted advisor and thought partner to operational leadership, building strong partnerships with District Managers, Market Managers, and Regional leaders
- Translate operational priorities into people strategies that improve business performance
- Utilize workforce data, turnover trends, engagement metrics, and talent insights to influence business decisions, and report regularly on people trends and action plans
- Lead employee relations, including investigations, grievances, corrective action, and terminations, resolving employee concerns in a fair, compliant, and values-based manner and partnering with Legal and HR leadership on escalated matters and organizational risk
- Lead compliance with federal, state, and local employment laws and regulations
- Partner on organizational design, workforce planning, staffing forecasts, succession planning, and leadership capability initiatives
- Support talent reviews and succession planning; Identify high-potential talent with store leaders, evaluate internal candidates, and partner on development plans for future leaders
- Partner with Talent Acquisition on hiring plans and the recruiting pipeline, and support onboarding for new hires and new store leadership
- Lead performance management across the region, coaching leaders on accountability, performance reviews, performance improvement plans, promotions, and recognition
- Support the execution of leadership development programs and talent initiatives, and train managers on employee relations, labor law, and performance topics
- Maintain accurate employee records, HRIS data, and personnel documentation, and support workplace injury reporting and safety programs in partnership with Operations
- Conduct exit interviews, and ensure termination paperwork and final pay are completed accurately and on time
- Coordinate leaves of absence and accommodation requests, including FMLA, ADA, and applicable state and local leave laws, and support return-to-work planning
- Partner with benefits and payroll teams on benefits questions, leave pay, and employee escalations, and communicate benefits programs and enrollment to field teams
- Advise leaders on compensation, job leveling, pay equity, and promotions, and support annual compensation review and bonus cycles based on Company practices
- Support workplace injury and incident reporting and safety programs in partnership with Operations and the insurance carrier
- Support organizational growth and change initiatives across the region, including new market openings and store launches
- Drive adoption of new people programs, processes, and operational initiatives
- Identify opportunities to improve efficiency, consistency, and scalability
- Champion JOE & THE JUICE's culture and values across all markets
- Support initiatives that improve engagement, retention, and employee experience, including survey execution, analysis, and action planning
- Perform additional duties and projects as business needs require
KEY QUALIFICATIONS
- 5+ years of Human Resources Business Partner experience
- Experience supporting multi-unit operations across multiple states
- Experience supporting retail, hospitality, restaurant, food & beverage, or other consumer-facing industries
- Ability to maintain regular presence in stores as a field-based position, with travel throughout assigned out-of-state markets as determined by the needs of the business
- Strong employee relations, compliance, and workplace investigation experience
- Demonstrated ability to coach and influence operational leaders
- Strong understanding and ability to interpret federal, state, and local employment laws
- Experience managing leaves of absence, accommodations, and benefits escalations
- Proficiency with HRIS systems and HR reporting
- Experience utilizing workforce data and business metrics to drive decision-making
- Experience supporting rapid growth and organizational scaling
- Experience supporting new market openings and organizational transformation initiatives
- Strong judgment, discretion, and communication skills, with the credibility to hold a trusted-advisor seat with senior operational leaders
- Comfortable working in a fast-paced, high-growth, high-volume environment
- Must reside within the assigned East Coast market
- Preferred: Bachelor's Degree in Human Resources, Business, or related field
- Preferred: SHRM-CP, SHRM-SCP, PHR, or SPHR certification
APPLICATION PROCESS
Job Posting - Submission of Application – Resume Review – Initial Screening – Interviews – Offer – Background Check - Onboarding
DOCUMENTS REQUIRED FOR APPLICATION PROCESS
- Resume
- Authorization documents certifying ability of applicant to work in the US
NOTICE OF NON-DISCRIMINATION POLICY
https://tinyurl.com/joejuicenotice
ABOUT JOE & THE JUICE
JOE & THE JUICE is a healthy fast-casual concept founded in Copenhagen in 2002; since then, we have grown to more than 500 locations across 20 countries and now employ more than 4,500 people worldwide. From day one, our ambition has been to prove that there should be no trade-off between taste and health.
We serve high-quality, freshly prepared juices, shakes, coffee, and sandwiches in relaxed, contemporary concept cafés that combine convenience with distinct urban atmospheres. JOE & THE JUICE goes beyond products toward the full experience around the bar, creating a consistent universe for guests and Juicers in all our locations.
We invest heavily in internal development through our Moneyball career system and a culture where most leaders, including C-suite, VPs, and directors, have started behind the bar. We continue to evolve our people-centric and sustainability agenda that is part of our Nordic heritage and our commitment to a better future.