Madison Square Garden Entertainment Corp. (MSG Entertainment) is a leader in live entertainment, delivering unforgettable experiences while forging deep connections with diverse and passionate audiences. The Company’s portfolio includes a collection of world-renowned venues – New York’s Madison Square Garden, Infosys Theater at Madison Square Garden, Radio City Music Hall, and Beacon Theatre; and The Chicago Theatre – that showcase a broad array of sporting events, concerts, family shows, and special events for millions of guests annually. In addition, the Company features the original production, the Christmas Spectacular Starring the Radio City Rockettes, which has been a holiday tradition for more than 90 years. More information is available at www.msgentertainment.com.
Who are we hiring?
The VIP Event Specialist supports VIP and Celebrity functions in our venues (Madison Square Garden, The Theater, Beacon Theater and Radio City Music Hall, among others), as well as company events that take place offsite throughout the year to provide top-tier guest experiences. This position is for a self-starter who can multi-task and maintain close attention to detail in the lead-up to events, while also providing exceptional experiences to our guests during events. The VIP Specialist will benefit from enhanced hospitality and event training, along with development opportunities in the areas of Company Events, VIP Hospitality and Celebrity Relations. This position is part-time and scheduled, typically weekly, on an event-driven basis, and may include consistent office hours supporting the Events team in an administrative capacity.
What will you do?
· Prep and execution for a variety of events, including pre-event organization and set-up of elements (gifting, décor, guest lists, etc.); on-site assistance during events for ingress/egress, hospitality and activations; and post-event wrap-up.
· Administrative tasks to support the department and team needs
· Create positive and memorable guest experiences during sporting, entertainment, family and corporate events
· Execute multiple tasks in a fast-paced service environment
·Provide exceptional experiences for our guests, partners, and team members, including by adhering to our appearance and presentation guidelines while on-site.
What do you need to succeed?
· Two years of experience in hospitality or events
· Detail-oriented, self-sufficient individual with great interpersonal skills
· Skilled at working collaboratively and in a team environment
· Ability to solve problems, resolve conflicts and handle customer situations in a timely and discreet manner befitting a VIP environment
· Manage heavy volume of customer interaction and multi-task in a highly visible environment
· Ability to stand for extended periods of time, and transport/handle boxes containing event elements
Special Requirements
· Must be available to work a flexible schedule, mostly nights and weekends with some holidays required
· Must be available for in-office work as needed
· Reachable by email on nights and weekends
· Possible availability to travel as needed
#LI-Onsite
At MSG, we recognize the importance of upskilling employees’ talents and strengths so they can drive their careers forward. We are proud to offer a robust set of tools and resources to help employees understand their interests and purpose, harness their talents and obtain the skills they need to reach the next step in their careers. Growth and longevity for our employees are top priorities here.
We value diversity and are looking for extraordinary employees of all backgrounds! MSG is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, sexual and reproductive health choices, national origin, citizenship, age, genetic information, disability, or veteran status. MSG complies with all applicable federal, state, and local laws governing nondiscrimination, including considering requests for reasonable accommodations as required.