SUMMARY Rackspace Technology is looking for an Instructional Designer to create engaging, effective, and accessible training solutions. You will collaborate with subject matter experts across teams to build interactive modules, video content, and comprehensive assessments aligned with business objectives. RESPONSIBILITIES Design and develop instructional materials including e-learning, ILT, videos, and assessments. Collaborate with subject matter experts to analyze learning gaps and define key objectives. Apply adult learning principles to craft interactive elements, multimedia, and simulations. Build modules in authoring tools such as Articulate 360 and deploy through learning management systems. Ensure content meets accessibility standards and guidelines for diverse audiences. Conduct quality assurance reviews for accuracy, usability, and effectiveness. KNOWLEDGE Experience instructional design and e-learning development Experience with e-learning authoring tools—Articulate 360 preferred Experience with learning management systems Requires in-depth conceptual and practical knowledge in own job discipline and basic knowledge of related job disciplines Has knowledge of best practices and how own area integrates with others; is aware of the competition and the factors that differentiate them in the market QUALIFICATIONS Bachelor’s degree in Instructional Design, Education, IT, or equivalent practical experience. Demonstrated experience in instructional design and e-learning content creation. Hands-on expertise with Articulate 360 (Storyline/Rise) and standard LMS platforms. Solid grounding in adult learning theory, media design, and accessibility standards. Our compensation reflects the cost of labor across several geographic markets. The compensation range for this position ranges from $61,182.00/year in our lowest geographic market up to 89,733.60 USD/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. The compensation package may also include incentive compensation opportunities in the form of annual bonus or incentives, equity awards and an Employee Stock Purchase Plan (ESPP). Learn more about benefits at Rackspace. About Rackspace Technology Rackspace Technology is the trusted operator of the full enterprise AI stack, from governed private cloud to AI inference and agents in production. From edge to core to cloud, we operate the infrastructure, data layer, and software integration to deliver business outcomes with the predictable cost, reliability, security, and compliance that regulated and mission-critical environments demand. We support customers in more than 120 countries with AI capabilities spanning private cloud, public cloud, applications, data and cyber resilience. More on Rackspace Technology Though we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know. Embrace Technology. Empower Customers. Deliver the Future. Excellence: We’re an accountable, disciplined, high-performing company with proven results. Customer-driven: We’re proactive, collaborative and committed to success for our customers. Expertise: We’re passionate learners, rooted in our customers’ business to provide unbiased solutions. Agility: We’re adopting new technologies and evolving services to meet customers where they are in their journey. Compassion: We’re one team, doing the right thing for our customers, communities and each other. We’re looking for team members who are ready to unleash their creativity, collaborate with talented coworkers and make a lasting impact in the IT field. Could that be you?

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