Position Overview:
We are looking for a Head of Solutions Engineering to lead our Solutions Engineering team.
Solutions Engineering sits at the intersection of Sales, Product and Engineering, running the technical side of every deal that matters: demos, proof of concepts, and the detailed answer to “can the Lobster Data Platform actually do this.”
You'll lead a team of 7 Solutions Engineers working hybrid across our Tutzing and Amsterdam offices.
You’ll get to take ownership of:
- Building and leading the Solutions Engineering team
- Shaping technical pre-sales strategy and process
- Owning the end-to-end technical sales cycle
- Identify and develop technical champions at customers
- Design and present tailored solution concepts
- Develop implementation approaches for prospective customers
- Work closely with Sales, Engineering, and Professional Services
- Work hand in hand with the sales team to close deals
What You’ll Bring:
- Solid experience years leading or building a technical pre-sales or Solutions Engineering team
- Confidence running technical needs assessments and uncovering underlying business requirements
- Experience mapping key personas in the buying cycle, tailoring the story to each stakeholder, and building technical champions
- Bachelor’s, Master’s, or a comparable degree
- Fluent English, German is a plus
- Real-world experience with several forms of data integration (APIs, EDI, IoT, ETL, EAI, message bus) and the business processes behind them
- Good understanding of customer processes and core systems in retail/wholesale, manufacturing, and logistics
- Compelling technical presentations, demos and proof of concepts, on both a business and a technical level
- Nice-to-have: experience with B2B sales qualification frameworks (e.g. MEDDPICC)
- Willingness to travel multi-day for company events and team meetings
You can look forward to:
- Modern offices in Germany and the Netherlands
- A personal Learning & Development budget
- Up to 30 days of remote work per year from any EU country
- 2 additional paid days off on Christmas Eve and New Year's Eve
- Company Pension plan
- 30 vacation days a year
- Location-specific benefits packages (your recruiter will be happy to provide more details during your first chat)
- Company-sponsored business travel
If you're excited about this role but don't meet every qualification, we encourage you to apply! Lobster is an equal opportunity employer. We are committed to fostering a diverse and inclusive environment where empathy and respect guide our interactions.