Project and Program Management The Program and Project Management role is responsible for planning, organizing, and controlling resources/processes to achieve project/program objectives within scope, time, quality, and budget constraints. As a subject matter expert in Project/Program Management, this job utilizes general knowledge of the project/business requirements to manage large projects for the organization. Key Responsibilities and Duties Organizes project teams by assigning individual responsibilities, developing project schedules, and determining resource requirements necessary to ensure project is successful. Estimates the costs, resources, and time required to complete each phase of a project and allocates resources and tasks to ensure these targets are met. Implements an established project plan and monitors progress and performance against this plan. Monitors the status of projects including cost, timing, and staffing. Identifies and resolves obstacles to completing project on time and to budget. Conducts project meetings and prepares regular reports to communicate the status of the project within and beyond the project team. Coordinates the activities of outside contractors to ensure they are integrated into the project and that the organization receives satisfactory standards of service. Coaches, reviews and delegates work to lower level professionals. Educational Requirements University (Degree) Preferred Work Experience 5+ Years Required; 7+ Years Preferred Physical Requirements Physical Requirements: Sedentary Work Career Level 8IC Agile & Scrum Expertise: Proven experience leading cross-functional teams using Agile methodologies and Scrum frameworks, including facilitating sprint planning, daily stand-ups, retrospectives, and backlog grooming to ensure iterative and value-driven project delivery. Delivery Management: Demonstrated ability to manage end-to-end project delivery across multiple concurrent workstreams, ensuring on-time, within-budget execution while proactively identifying risks, dependencies, and mitigation strategies to maintain project momentum. Stakeholder & Communication Management: Strong track record of engaging and aligning senior stakeholders, product owners, and business partners through clear status reporting, escalation management, and transparent communication of project milestones, blockers, and key decisions. Metrics & Continuous Improvement: Proficiency in tracking and reporting Agile delivery metrics such as velocity, burn-down charts, cycle time, and sprint performance, with a focus on driving continuous process improvement and team efficiency across delivery cycles. Tools & Collaboration Platforms: Hands-on experience with project management and collaboration tools such as Jira, Confluence, Azure DevOps, or equivalent platforms, combined with the ability to foster a high-performing, collaborative team culture in both on-site and remote environments. Related Skills Adaptability, Collaboration, Communication, Consultative Communication, Executive Presence, General Risk Management, Influence, Problem Solving, Program Management, Project Management, Relationship Management, Stakeholder Engagement _____________________________________________________________________________________________________ Company Overview TIAA Global Capabilities was established in 2016 with a mission to tap into a vast pool of talent, reduce risk by insourcing key platforms and processes, as well as contribute to innovation with a focus on enhancing our technology stack. TIAA Global Capabilities is focused on building a scalable and sustainable organization , with a focus on technology , operations and expanding into the shared services business space. Working closely with our U.S. colleagues and other partners, our goal is to reduce risk, improve the efficiency of our technology and processes and develop innovative ideas to increase throughput and productivity. We are an Equal Opportunity Employer. TIAA does not discriminate against any candidate or employee on the basis of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other legally protected status. Our Culture of Impact At TIAA, we're on a mission to build on our 100+ year legacy of delivering for our clients while evolving to meet tomorrow's challenges. We equip our associates with future-focused skills and AI tools that enable us to advance our mission. Together, we are fighting to ensure a more secure financial future for all and for generations to come. We are guided by our values: Champion Our People, Be Client Obsessed, Lead with Integrity, Own It, and Win As One. They influence every decision we make and how we work together to serve our clients every day. We thrive in a collaborative in-office environment where teams work across organizational boundaries with shared purpose, accelerating innovation and delivering meaningful results. Our workplace brings together TIAA and Nuveen's entrepreneurial spirit, where we work hard and work together to create lasting impact. Here, every associate can grow through meaningful learning experiences and development pathways—because when our people succeed, our impact on clients' lives grows stronger. Accessibility Support TIAA offers support for those who need assistance with our online application process to provide an equal employment opportunity to all job seekers, including individuals with disabilities. If you are a U.S. applicant and desire a reasonable accommodation to complete a job application please use one of the below options to contact our accessibility support team: Phone: (800) 842-2755 Email: [email protected] Privacy Notices For Applicants of TIAA, Nuveen and Affiliates residing in US (other than California), click here. For Applicants of TIAA, Nuveen and Affiliates residing in California, please click here. For Applicants of TIAA Global Capabilities, click here. For Applicants of Nuveen residing in Europe and APAC, please click here. TIAA started out over 100 years ago to help ensure teachers could retire with dignity. Today, many people who work at not-for-profits rely on our wide range of financial products and services to support and strengthen their financial well-being. Privacy Notices For Applicants of TIAA, Nuveen and Affiliates residing in US (other than California), click here. For Applicants of TIAA, Nuveen and Affiliates residing in California, please click here. For Applicants of TIAA Global Capabilities, click here. For Applicants of Nuveen residing in Europe and APAC, please click here. Nondiscrimination & Equal Opportunity Employment TIAA is committed to providing equal opportunity across all employment practices and we believe our employees have a right to a diverse and inclusive workplace. EEO is the Law Pay Transparency Philadelphia Ban the Box

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