Service Center CSCS TX The Senior Leadership Development Consultant is responsible for designing, implementing, facilitating, and evaluating leadership and professional development initiatives that strengthen leadership capabilities and support organizational success. This role partners with business leaders, Human Resources, and key stakeholders to assess development needs, identify leadership gaps, and deliver scalable learning solutions aligned with business priorities and talent strategies. Serving as a strategic learning consultant, this position leads the development and continuous improvement of enterprise learning programs, resources, and experiences that build leadership effectiveness at all levels of the organization. Key areas of focus include learning strategy, instructional design, leadership coaching, facilitation, stakeholder engagement, program measurement, and change leadership. The Senior Leadership Development Consultant also mentors Leadership and Professional Development team members, business facilitators, and subject matter experts to enhance consulting capabilities, improve facilitation quality, and strengthen the organization's overall learning culture. This position independently manages routine to moderately complex assignments, applies sound judgment within established guidelines, and collaborates cross-functionally to solve problems, improve processes, and advance organizational objectives. Essential Responsibilities Leadership Development and Learning Strategy Assess organizational leadership development needs, identify capability gaps, and recommend targeted strategies and solutions aligned with business priorities. Consult with business leaders, Human Resources, and key stakeholders to design and implement scalable leadership and professional development initiatives. Design, develop, facilitate, and evaluate leadership training programs, workshops, coaching sessions, and other learning experiences for leaders at various levels. Lead the design, implementation, and continuous improvement of enterprise learning solutions, resources, and development strategies. Apply instructional design principles and adult learning practices to create engaging, relevant, and effective learning experiences. Support organizational change initiatives by equipping leaders with the skills and resources needed to lead teams through change. Talent Development and Coaching Partner with Human Resources and senior leaders to identify high-potential employees and support succession planning and leadership pipeline development. Provide individual coaching, group facilitation, and development guidance to strengthen leadership effectiveness and professional growth. Collaborate with Talent Development colleagues to coordinate programs and ensure a seamless, high-quality participant experience. Mentor Leadership and Professional Development team members, business facilitators, and subject matter experts to strengthen facilitation, consulting, and learning delivery capabilities. Promote a culture of continuous learning, feedback, accountability, and professional development across the organization. Program Evaluation and Continuous Improvement Establish and evaluate program effectiveness using qualitative and quantitative measures, including participant feedback, learning outcomes, and other relevant performance indicators. Analyze program data and prepare reports, recommendations, and insights to support stakeholder decision-making and continuous improvement. Monitor leadership development trends, emerging practices, tools, and technologies and incorporate relevant innovations into learning solutions. Identify opportunities to improve learning processes, program delivery, participant engagement, and overall organizational effectiveness. Consulting, Collaboration, and Problem-Solving Build productive relationships with internal teams, business partners, and external stakeholders to address shared challenges and advance organizational goals. Apply professional knowledge, critical thinking, and sound judgment to analyze routine to moderately complex issues and recommend appropriate solutions within established guidelines. Manage multiple projects and competing priorities independently while meeting deadlines and maintaining high standards of accuracy and quality. Collaborate with cross-functional teams to support shared objectives, execute initiatives effectively, and implement process improvements that enhance efficiency and business outcomes. Communicate recommendations, findings, and program updates clearly and professionally, including the appropriate handling of confidential and sensitive information. Take ownership of assignments, adapt to changing business needs, overcome obstacles, and follow through on commitments. Demonstrate accountability, sound decision-making, and a commitment to continuous learning and improvement while upholding Caliber's core values. Required Qualifications Education and Experience Bachelor's degree required. An equivalent combination of education, training, and experience may be considered in place of a degree when it demonstrates the knowledge, skills, and abilities necessary to perform the role. 7+ years of relevant professional experience in leadership development, learning and development, organizational development, talent development, instructional design, or a related field. Knowledge, Skills, and Abilities Knowledge of leadership development principles, practices, and emerging trends, with the ability to support development needs from emerging leaders through senior leadership. Strong strategic thinking, critical thinking, analytical, and problem-solving skills. Demonstrated ability to design and facilitate engaging learning experiences for diverse audiences. Strong coaching, mentoring, presentation, and group facilitation skills. Excellent verbal and written communication skills, including the ability to convey complex information clearly and professionally. High emotional intelligence, cultural awareness, and sensitivity when working with diverse individuals and teams. Ability to build effective working relationships and collaborate across functions in a fast-paced, team-oriented environment. Strong project management and organizational skills, with the ability to manage multiple initiatives, priorities, and deadlines independently. Ability to interpret data, evaluate program effectiveness, and use findings to recommend improvements. Proficiency in digital learning platforms, virtual facilitation tools, Microsoft Office, and other relevant business systems and software. Knowledge of organizational policies and procedures, with the ability to exercise sound judgment and make timely decisions within established guidelines. Demonstrated accountability, adaptability, professionalism, and commitment to continuous improvement. Ability to uphold company values, honor commitments, and promote accountability in self and others. Ability to handle confidential and sensitive information with discretion. Working Environment and Physical Requirements Work is generally performed in a standard office or administrative environment with limited exposure to physical hazards. The role primarily involves working at a desk, workstation, or computer and may require occasional standing, walking, or handling items weighing up to 20 pounds. Depending on business needs and assigned work location, the position may operate in a shop environment with exposure to moving mechanical parts, fumes, airborne particles, caustic chemicals, moderate noise, and occasional hot, cold, wet, or humid conditions. In such settings, the role may require the ability to lift up to 50 pounds. Alignment with Caliber's Core Values All employees are expected to demonstrate and uphold Caliber's core values: We Do the Right Thing We Are Inspired to Serve We Are Courageous We Are Proud We Have Fun The Senior Leadership Development Consultant is expected to model these values through professional conduct, collaboration, accountability, continuous learning, and a commitment to organizational Caliber uses E-Verify to confirm the identity and employment eligibility of all new hires. Must be eligible to work in the U.S. with no restrictions. About Caliber Founded in 1997, the Caliber portfolio of brands has grown to more than 1,600 centers nationwide and features a full range of complementary automotive services, including Caliber Collision, one of the nation's largest auto collision repair providers across more than 40 states and Caliber Auto Glass for glass repair and replacement. Caliber was recognized as the only company of its kind to make the Forbes list of "America's Best Large Employers," an honor awarded to companies with high employee satisfaction. Caliber was also the only auto service provider to receive an Inc. 2021 Best in Business gold medal in the Extra-Large Company (500+ employees) category, recognizing Caliber for going above and beyond to make a positive impact. With the purpose of Restoring the Rhythm of Your Life®, Caliber's more than 25,000 teammates are committed to getting customers back on the road safely—and back to the rhythm of their lives—every day. Dedicated to providing an outstanding customer experience, Caliber continues to rank among the highest customer satisfaction scores in the industry. Caliber is an equal opportunity employer that is committed to inclusion and diversity. Learn more about Caliber at caliber.com. At Caliber, our purpose is Restoring the Rhythm of Your Life®. It drives us. It's the promise we make to our guests AND our teammates. These five core values help us deliver on that promise everyday. Caliber provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including (but not limited to) recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training Caliber provides reasonable accommodations to qualified individuals with disabilities and disabled veterans in the application process. If you need assistance or an accommodation due to a disability, you may contact [email protected].

Senior Leadership Development Consultant.

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